Scheduling Coordinator

The Patient Appointment Coordinator is the face and voice of our office. They greet patients as they enter the office. They coordinate, integrate and represent all facets of patient services from the first phone call through continuing care compliance. They are responsible for filling the doctor and hygiene schedules in a balanced, customer service oriented way and manages the daily, weekly and monthly schedule to meet the practices goals. The Appointment Coordinator is also cross-trained with the Financial Coordinator so that they can assist when required.

Looking for a motivated applicant with telephone/conversation skills, strong attention to detail, computer knowledge of practice management software, and self directed.

Front desk and dental experience preferred.

Office Business Hours are Monday - Thursday 8am - 5pm.

Health benefits, retirement plan, and PTO offered.

Job Type: Full-time

Responsibilities:
- Schedule and coordinate patient appointments using the Open Dental scheduling system
- Greet patients and provide excellent customer service at the front desk
- Perform various administrative tasks to support the smooth operation of the office
- Manage phone systems and handle incoming calls with professionalism and efficiency
- Collaborate with dental staff to ensure accurate scheduling and coordination of patient care

Experience:
- Previous experience working in a dental office setting is preferred but not required
- Familiarity with dental receptionist duties and responsibilities
- Proficiency in using Open Dental or similar scheduling software
- Strong organizational skills and attention to detail
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize tasks effectively

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications required for the role.

Please submit your application through our online portal. Only qualified candidates will be contacted for further consideration.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Uniform allowance

Healthcare setting:

• Private practice

Schedule:

• No weekends

Ability to Relocate:

• Wyoming, MI 49509: Relocate before starting work (Required)

Work Location: In person