Patient Care/Scheduling Coordinator

Dental office looking for the right person to join our front desk team and be part of our growing practice. We are a VERY BUSY office. We are seeking someone that has a desire to learn front office and administrative responsibilities. The ideal candidate needs to be service-minded with an outstanding personality and the capacity to handle busy day-to-day tasks. We would love to discuss this position and other advancement opportunities in the future that it can bring you as we continue to grow. We are open to training the right candidate.

We are looking for an energetic, self-motivated, eager to learn, reliable team player capable of performing the following tasks:

Roles and responsibilities:

• Patient’s first point of contact (greeting at door, sign in, positive patient interaction, answering questions).
• Scheduling and confirming appointments in person and by phone.
• Entering patient information into the office system (updating patient files when necessary).
• Insurance verification/knowledge of insurance.
• Collect and post payments.
• Assist with presenting and/or explaining treatment plans to patients.
• Discuss financial arrangements with patients.
• Answering telephones and making phone calls to schedule patients.
• Balance and close the end of day reports and all other duties as assigned.
• Interacting with dentists, hygienists, dental assistants, billing, office staff and patients daily.
• Understanding basic dental procedures.

Required skills:

• Ability to work as a team and independently.
• Strong desire to learn.
• Strong ability to multitask with accuracy.
• Extremely detail oriented.
• Desire to grow professionally.
• Professional written and verbal communication skills.
• Experience with some type of customer service is required.
• Committed to the protection of confidential information, records and/or reports.
• Great organizational skills.
• Responsible and professional in time management and communication.

Preferred skills/qualifications:

• One- to two-years-plus of experience working with patients.
• Basic dental knowledge.
• Experience using computers, Google Docs/Drive, MS Office.
• Understanding of insurance procedures and claims is preferred.

Our mission is to improve the lives of others, which includes our patients, staff and the surrounding community.

Please send your resume if you are interested in learning more about us and our culture.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Dental insurance
• Paid time off

Healthcare setting:

• Private practice

Schedule:

• No weekends

Work Location: In person