Dental Scheduling Coordinator

Job Title: Dental Scheduling Coordinator

Job Description:
We are seeking a skilled and personable Dental Scheduling Coordinator to join our team. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring smooth operations within our practice. The ideal candidate will have excellent communication skills, attention to detail, and a friendly demeanor.

Responsibilities:

• Manage patient scheduling, including appointments, follow-ups, and cancellations
• Greet patients warmly and ensure a positive experience during their visit
• Answer phone calls and emails promptly and professionally
• Coordinate with dental staff to ensure efficient scheduling and optimal patient care
• Verify insurance coverage and communicate financial responsibilities to patients
• Maintain accurate patient records and update information as needed
• Assist with billing and payment processing as necessary
• Handle administrative tasks such as filing, faxing, and organizing documents
• Collaborate with team members to achieve practice goals and objectives

Requirements:

• Previous experience in a dental office or healthcare setting preferred
• Proficiency with Dental Scheduling software (e.g., Dentrix, Eaglesoft)
• Strong interpersonal skills and ability to interact with patients of all ages
• Excellent organizational skills and attention to detail
• Ability to multitask and prioritize tasks in a fast-paced environment
• Knowledge of dental terminology, procedures, and insurance protocols
• Basic understanding of billing and insurance claims processing
• High school diploma or equivalent; additional education or certification in dental assisting or office administration is a plus

Job Types: Full-time, Part-time

Pay: $22.00 - $24.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday

Experience:

• Dental office: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person