United Medical Evaluators is expanding and we’re looking to add a new member to our team. We operate in the Medical Legal industry providing exceptional service to QME & AME physicians.
The UME Team
Our team is made up of high achievers who go the extra step for our clients and work with a commitment to excellence. Each team member works independently and supports one another as we deliver administrative services to our clients. We work with honesty and integrity as we build long term relationships with our clients, staff, and vendors. If this sounds like you, please keep reading.
Position Purpose
The Scheduling Dispatcher Coordinator (SDC) is an essential position within the company providing administrative duties and team management. The SDC performs appointment scheduling, exam room reservations (at satellite clinics), monitoring and optimizing schedules, following up with case participants, and requires excellent attention to detail.
Essential Qualifications
- Scheduling experience with multiple doctors or high-volume clients
- Great customer service and communication skills
- Excellent organizational and multitasking skills
- Excellent computer skills, we are tech heavy
- Detail oriented
- Occasional Saturday availability (approximately once per month)
Job Responsibilities include:
- Work effectively under strict timelines
- Schedule appointments at multiple locations for multiple clients
- Coordinate and optimize daily appointments
- Collect and enter patient personal information into software system
- Ensure compliance with procedures
- Back up and support fellow team members
- Answer/Make phone calls
- Reply/Send emails
- Perform other duties as needed
Preferred Skills
- Experience in CA Workers’ Compensation
- Basic Medical Terminology
- Bilingual English/Spanish (Preferred)
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $19.50 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Application Question(s):
- We are a paperless office, are you comfortable working in a high-tech office?
Education:
- High school or equivalent (Preferred)
Experience:
- Scheduling or Dispatching: 2 years (Preferred)
Language:
- Spanish (Preferred)
Ability to Relocate:
- Rocklin, CA 95765: Relocate before starting work (Required)
Work Location: In person