Scheduling Coordinator 1

Company Overview: Job Description:

Perks: Full and comprehensive benefits programs starting on your first day, 24 days of paid vacation/holidays in your first year plus sick days, Employee Assistance and a Referral Program

Are you seeking a career change and have experience working in a medical office? If so, join our team! In this role you will learn new skills while working in a fast-paced environment with a great team. Ongoing training provided throughout the year.

Coordinates customer requests for IME (independent medical exam) and Peer Review services by working as an intermediary between the injured/ill claimant, carriers, attorneys, and physicians, to ensure a timely, accurate, quality, and completed independent medical review report. Individuals in this position will schedule, input data into the computer system, assign new cases to medical professionals and generate correspondence necessary to ensure claimant attendance at the appointments.

Responsibilities:

• Uses critical customer service skills to help coordinate the IME or Review while maximizing cost containment.
• Obtains information on new referrals from fax, phone or delivered documents. Reviews and follows all special handling instructions for the accounts/clients.
• Enters referral information into the database accurately and completely. Contacts referral source to obtain any missing or incomplete information.
• Schedules the appointment/review with the appropriate medical professional or researches out of territory physicians for use in the network of physicians.
• Generates necessary notification letters to parties as specified by client.
• Maintains diary of relevant dates pertinent to the examination. Maintains diary to follow up on report status following completed IME appointment to ensure prompt delivery of the report to our client.

Qualifications:

• High School diploma or GED equivalent required.
• Business or office technical courses preferred. 0-2 years of IME processing experience, medical assistant or insurance claims experience preferred.
• Working knowledge of MS Office programs and data entry skills required.
• Knowledge of medical and insurance claims terminology preferred.
• Strong organization skills, attention to detail and accuracy are a must. Excellent customer service, as well as verbal and communication skills is essential.

Benefits : We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. #LI-EG1