Schedule Coordinator-Part Time

GUARDIAN ROOFING, GUTTERS & INSULATION

**This is a part-time remote position**

• Do you want to work for an organization that values people?
• Do you want to have the flexibility that creates the work-life balance you've always wanted?
• Do you want to live where you work and say goodbye to commuting?

If we’ve checked all the boxes continue on!

Guardian is seeking an experienced and energetic customer service professional who thrives on helping people, being challenged, is confident with scripting, and loves to hit goals! Since 2005 Guardian has been growing and leading the way in the roofing, gutters and insulation industry! If you are looking for a fulfilling career in the trades, we invite you to apply today!

WHAT WE OFFER YOU:

• Highly dynamic, fast-paced and energetic work
• Competitive hourly base pay $25/hr+ paid bi-weekly, plus monthly bonus and commission!
• Paid vacation, sick time
• Part-Time shifts Monday-Wednesday from 5pm-7pm and Saturdays and Sundays from 8 am-3pm. Flexibility on hours required
• Technical training and opportunities for advancement and growth
• An engaged and supportive team and management
• A robust equipment package & swag!
• Networking opportunities

IDEAL CANDIDATE:

• 3+ years of phone customer service experience
• 1+ years inside sales or lead setting experience
• 1+ years live scheduling experience preferred
• Excellent problem solving skills
• Ability to follow multiple scripts
• Empathy for our customers and team
• Service Titan or applicable CRM software preferred
• Experience working within multiple software’s at one time
• Degree or certification related to sales, marketing or business strongly preferred
• Roofing Industry experience preferred (or HVAC, countertops, electrical, garage doors, etc)
• Works with a sense of urgency to serve customers and other team members to get the job done
• 65 WPM+

PERSONAL ATTRIBUTES:

• Excellent manners, communication skills, and quest for clarity
• Humility and integrity
• Strives for personal and professional growth
• Strong work ethic and sense of responsibility
• Ability to persuade and influence others
• Coachability

• High school graduate; some college preferred
• Must pass background and drug test
• Ability to sit for prolonged periods
• Dependable, great attendance and punctuality

ADDITIONAL BENEFITS & PERKS:

• Employee Assistance Program
• Employee recognition and company-sponsored events

LOCATION:

• Remote

**Guardian is an equal opportunity employer. Our goal is to be an inclusive and equitable place to live, work, and play. **