Sales Assistant

We are seeking a customer service focused individual to add to our growing sales department. The ideal candidate will focus on customer satisfaction and be passionate about sales and customer service and eager to learn more about fats, oils, dressings, and sauces!

Essential Duties and Responsibilities

• Communicate with customers and prospects by phone and email to provide information about products, take or enter orders, or obtain details of complaints
• Check to ensure appropriate changes were made to resolve customers’ problems
• Keep records of customer interactions or transactions, recording details of inquiries, complaints or comments, as well as actions taken
• Resolve customers’ service or billing issues by performing activities such as exchanging products, providing refunds, or adjusting invoices
• Perform other duties as assigned

Preferred Experience and Skills

• 2+ years of sales or customer service experience
• Food industry experience a plus
• Ability to work independently and in a team environment
• Excellent written and verbal communication skills
• Intermediate math skills required
• Experience with Microsoft Navision or SAP a plus

Benefits

• BlueCross BlueShield of IL PPO and HMO
• CIGNA Dental PPO and HMO
• Company paid VSP vision, basic life and AD&D insurance
• Paid time off and holidays
• Additional voluntary life insurance and long-term disability available
• 401k with 2% company match and 3% safe harbor yearly contribution

Compensation

Hourly rate based on experience.

About Us

Oil of some kind touches almost everything. For more than 80 years, Columbus Vegetable Oils has been providing oil to the food industry from commodity oils to high-end specialty blends. Columbus services industrial B2B, Food Service (restaurants) and Retail (grocery and c-stores) predominantly, but also has a great presence in the Soap industry. Columbus is focused on providing customers with second to none service flexibility that not many others can provide.

With our present 330,000 sq. ft. headquarters in Des Plaines, IL and 112,500 sq. ft. distribution center in Reno that reaches West Coast customers, Columbus is certified by The Women’s Business Enterprise National Council and has remained family-owned and operated with an ongoing commitment to consistent high quality and immediate service.

Find out more at www.cvoils.com

Job Type: Full-time

Pay: $21.00 - $22.00 per hour

Expected hours: 42.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation package:

• Bonus opportunities
• Profit sharing

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Travel requirement:

• No travel

Application Question(s):

• This is a non-exempt, hourly position eligible for overtime. What are your hourly pay rate expectations position?

Education:

• High school or equivalent (Preferred)

Experience:

• Inside sales: 1 year (Required)
• Customer Service: 1 year (Required)

Work Location: In person