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Do you want to help us shape what the future of work will look like and how it will best embrace our life's aspirations? If this sounds like a journey you want to embark on, we may have the right role for you!
PayFit is an intuitive cloud-based payroll and employee management solution designed specifically for SMBs. Since 2015, we have set ourselves a mission to simplify payroll for SMBs and enable employers and employees to grow together. We are a European company operating from 3 main countries (France, Spain, and the UK) where we are supporting over 10,000 clients.
Creating a fulfilling work environment and culture is also a core mission at PayFit, and our day-to-day work philosophy is reflected in our four values:
Care
We genuinely care for others whoever they are, whatever they think.
Excellence
We aim to improve and achieve better results every day.
Humility
Staying humble and exchanging transparent feedback helps us to grow and improve.
Passion
We are the architects of PayFit's success.
A key part of our culture, and essential for our success, is also improving the diversity of our teams and building an inclusive culture where you can be yourself at work.
This is why our recruitment focuses on the skills you demonstrate, and not only on your academic background or previous professional experiences. At PayFit we understand that you can gain applicable skills through a variety of life experiences and we are interested in knowing them, too.
Our Salesforce:
We are currently using Sales and Service clouds and have 650 active Salesforce users. All working in different departments for 3 different countries (France, Spain and UK).
Salesforce is integrated with several tools to enhance our users usage and productivity such as Hubspot (Lead Generation), Zuora (Quote and Billing), Outreach (Phone call and Email or LinkedIn automations), Intercom (Chat for customers), PayFit app Back-Office...
About the role:
You will be in charge of continually improve and enhance our Salesforce platform, gathering requirements and designing scalable best practice solutions. In other words, you will:
- Work with our stakeholders to refine business needs, challenge implementation and define ETAs alongside with the Product Manager.
- Design, develop, test and maintain business automations with qualitative UX for maximum usage, reliability and scalability.
- Collaborate with team members throughout rituals such as stand-up meetings, poker plannings and much more.
- Participate actively in defining setup and deployment process best practices to better support our growing user base and scale accordingly.
- Take part of the maintenance management, occasionally helping our Support team to deal with issues/bugs raised by our internal customers.
This role is for you if:
- You have strong Salesforce product knowledge and 2+ years of Salesforce Administration hands-on experience with Sales and/or Service cloud.
- You already managed critical Salesforce projects, with a high level of autonomy in the prioritisation process.
- You can understand both current setup and business objectives, in order to quickly identify areas of improvement.
- You are organised and rigorous following best practices regarding setup quality, clean architecture, testing...
- You have excellent communication skills and you are able to translate technical information into non-technical terms, clearly explaining design options and their potential impact (PROS/CONS).
- You are fluent in English.
It is a plus if:
- You have experience in a fast-paced environment, preferably in a B2B SaaS business but not limited to.
- You have knowledge on Apex code.
- You have 1+ Salesforce certification.
- You had another experience prior to a Salesforce Administrator position in a Ops department or similar.
- You speak French.
If you think you would be a good fit even if you don't meet 100% of the requirements, we would love to hear from you!
Your future team:
You will be part of the Business Tech Solutions team composed by PMs, Salesforce Business Engineers, Full Stack Developers and a Support team. Our mission is to translate business needs into technical solutions that aim to deliver business value. We are closely working with diverse stakeholders from Sales, Customer Service, Marketing, Finance, Legal and Product departments. Which makes our scope quite impactful, diverse and interesting.
Hiring process
1. First you will meet a Talent Acquisition Specialist for a discovery call (30-45 min)
2. Next step will be a meeting with the Engineering Director with whom you will touch more technical topics of your experience (30 min)
3. You will go through a Business case with one of our Salesforce Admin team (1,5 hr)
4. An interview with 2 of our Product Managers at PayFit ( 30 min)
What we offer
Flexibility: We believe it is key to produce your best work and to be fulfilled. We therefore offer the possibility to work away from our main offices, within France/UK/Spain; as well as abroad for a defined period of time. Further requirements may apply depending on the role and your overall experience.
Learning & Development: In PayFit we have a great learning platform where you can learn new skills everyday with the support of our company. We also have English language courses to improve your business communication vocabulary and get to the next level.
Career Development: We want you to progress and be free to choose which direction you want to grow. There are also opportunities for internal moves.
Health promotion: Gym membership conditions depending on country and 4 paid sessions with a mental health practitioner and online support with Moka Care.
Health insurance: with conditions depending on the country.
Meals: Restaurant tickets.
Home office budget: To help you get set up in the best conditions. A MacBook as our standard working tool.
Disability Inclusion: All of our positions are open to any person living with a disability. To guarantee equal treatment and opportunities, we will take, based on individual needs, appropriate measures to adapt the work conditions of PayFiters with disabilities, and if needed also during the recruitment process. Please let us know what you need and we will do our best to accommodate!
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