Retail Account Director

 About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

Bazaarvoice is looking for an extraordinarily talented individual to join our world-class Enterprise Retail sales team. You must be the type of person that craves a challenge and is unafraid to constantly push yourself outside your zone of comfort. We are looking for a unique salesperson. You must be able to manage a multi-million dollar book of business, work in a pod structure where multiple other sellers are selling on your behalf, and be able to carry the entire sales and renewal process from start to finish on your own merit and skills.  

Primary Duties of the Role:

• Selling and renewing high-ROI SaaS solutions with poise, personality, and confidence. 

• Demonstrating and defending the value proposition of Bazaarvoice products and services. 

• Operating as a true business owner. You will work in a team structure with Junior Sellers, Sellers that drive specific products for your business, Client Success Directors, Solutions Consultants, etc. 

• Act as a true Account Manager overseeing almost all aspects of the client’s business. 

• Drive conversational discovery dialogue with customers in order to reveal underlying pain-points and understand their unique needs and requirements. 

Skills and Experience Necessary for the Role:

• 5+ years relative experience in Retail Sales, SaaS sales, or Internet marketing. 

• A background in successfully managing a portfolio of Enterprise Retailers and consistently exceeding Revenue targets 

• Proven ability to build trust and long-term relationships with C- level stakeholders. 

• Ability to strategically approach a sales cycle through analysis, creativity, teamwork, and leadership. 

• Ability to generate, qualify, and execute on opportunities in order to exceed revenue targets. 

• Effectively create and articulate ROI in the negotiation process to bring the upmost value to both our customers, the consumers they serve, and Bazaarvoice. 

• Demonstrated passion and energy, both externally with the customers and internally with cross-functional teams. 

• Ability to build and manage an effective pipeline and communicate proactively with leadership throughout each phase of the sales process. 

• A strong understanding of business practices, industry trends, and competitors in our space. 

$250,000 - $270,000 a year

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Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.  

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA. 

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity. 

We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo. 

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives. 

We champion what’s best for Bazaarvoice before individuals or teams.  

As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.