Senior Sales Account Manager

COMPANY
JTEKT North America
DEPARTMENT
Sales
LOCATION
Morristown, TN or Plymouth, Michigan
CLASSIFICATION
Salaried Exempt
REPORTS TO
Director, Automotive Sales
Summary/Purpose
The Account Manager promotes JTEKT products and capabilities in order to cultivate new business; coordinates customer programs and the actions needed to define, develop, and produce the required product; and communicates business opportunities, issues, and status to other JTEKT members and departments in order to meet customer expectations and achieve JTEKT goals.
Benefits

• Medical
• Dental
• Optical
• 401K (With match)
• Supplementary Insurance
• Success Sharing
• Paid Time-off
• Educational Reimbursement
• Hybrid work schedule

Essential Duties and Accountabilities:

• Develop and maintain contacts and relationships with potential and existing customers
• Obtains and processes RFQ requirements
• Receives and verifies customer purchase orders
• Routine commercial and technical Interaction with automotive manufacturers, including international and service entities.
• Visits to the engineering, purchasing, and manufacturing sites of assigned automotive manufacturers.
• Provide technical assistance in systematic problem solving initiatives; communicate and/or collaborate with internal departments/Customer as necessary.
• Identify, develop and prepare quotations for new business opportunities and/or to reflect product design evolution.
• Ensure preparation of documentation and/or reports are completed as required (NAFTA, AALA, CAFÉ, etc.)
• Lead project management to communicate and ensure customer timelines are met.
• Negotiate and/or assist in resolving customer issues (pricing quality etc.).
• Develop and implement strategic plans, sales forecasts, marketing plans and materials etc. required to effectively and profitably grow assigned customers.
• Review and monitor product development activities to ensure that the customer's expectations are met and/or exceeded.
• Document and report as appropriate, sales results, requirements, market trends, variances etc.

Supervisory Responsibilities:

• This position has no supervisory responsibilities.

Job Knowledge, Skills and Abilities:

• Previous experience in negotiating with purchasing and/or engineering departments is preferred.
• Project management experience is desired.
• Experience in dealing with GM, Ford, Chrysler or Toyota and a good understanding of their related processes / systems (SSTS, SDS, SOR, SOW etc), including their APQP process is desired.
• Knowledge/Understanding / Experience with vehicle systems and/or vehicle sub systems (steering, driveline or vehicle dynamics preferred).
• Ability to work in a team-oriented / multi-cultural environment utilizing effective interpersonal skills.
• Superior analytical, problem solving skills.
• Excellent communication/presentation skills, written and verbal.
• High degree of initiative, with ability to make decisions.
• Ability to prioritize and deal with multiple assignments simultaneously.
• Knowledge of personal computers and related software, including MS Word, Excel, and PowerPoint.

Education and Experience:

• Bachelor of Science Degree (Engineering), Mechanical preferred.

Work Environment/Physical Demands:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is mostly performed in a normal office setting with minimal exposure to health or safety hazards, and with substantial time spent working on a computer. Requires sufficient hand, arm, and finger dexterity to operate computer keyboard and other office equipment.
• The performance of this position may occasionally require exposure to manufacturing and/or test areas which require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection.
• Travel by automobile and plane required approximately 10-20% of time.