Service Desk Specialist jobs in Arlington, VA

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SERVICE DESK SPECIALIST

Answer phones or respond to email requests and create incidents using DOJ OJPs ITSM systems (ServiceNow) and maintain them through resolution. Provide prompt and courteous customer service. Update Asset Management records for use...

CompanyInserso
AddressWashington, DC
CategoryInformation Technology
Salary$39.5K - $50.1K a year
Job typeFull-time
Date Posted 2 months ago See detail

Service Desk Specialist

Inserso

Washington, DC

$39.5K - $50.1K a year

Answer phones or respond to email requests and create incidents using DOJ OJPs ITSM systems (ServiceNow) and maintain them through resolution. Provide prompt and courteous customer service. Update Asset Management records for use...

Senior Service Desk Specialist - Top Secret clearance

V2X

Springfield, VA

What You'll Do . The Senior Service Desk Specialists are the Tier 2 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service requests, and the service incidents and problems for...

Service Desk Analyst (SDA)

Gtsc-Talent Solutions

Arlington, VA

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

HYBRID - Help Desk Support Service Specialist - Senior (Contingent upon award)

Bull Bear Defense Solutions Llc

Washington, DC

$63.6K - $80.6K a year

The HD Support Service Specialist shall ensure that the service desk is responsive to end user problems. The HD Support Service Specialist shall develop a communications plan that outlines the procedures and feedback processes for...

Support Services Specialist 1

The Tatitlek Corporation

Arlington, VA

Serve as Bureau of Diplomatic Security point of contact for travel-related inquiries and approver of Bureau travel in E2. Make travel arrangements based on travelers' intentions and known preferences ensuring all preparations are...

Support Service Specialist I (Travel)

H4 Enterprises

Arlington, VA

$35.4K - $44.8K a year

Serve as Bureau of Consular Affairs point of contact for travel-related inquiries and approver of Bureau travel in E2. Makes travel arrangements based on travelers' intentions and known preferences ensuring all preparations are in...

ADMINISTRATIVE SERVICES SPECIALIST

Arlington County, Va

Arlington, VA

$53,372.80 - $81,473.60 a year

Entering large volumes of data into the automated registration and scheduling system (RecTrac);. Offering in-person and telephone assistance to citizens interested in classes, workshops, special events, camp offerings, programs an...

Software Support / Help Desk Specialist

Xla Associates

Arlington, VA

$75,000 - $85,000 a year

Software specialist to assist users navigate Department of Justice United Financial Management System (UFMS) database. Serve as the first point of contact for UFMS users, offering support and guidance on utilizing the system effec...

Help desk support specialist

Robert Half

Washington, DC

$63k-78k (estimate)

Deploy hardware and perform laptop imaging tasks within MAC environments. Troubleshoot IT issues promptly and efficiently to minimize downtime. Provide technical support to end-users, including staff and students, ensuring their n...

Service Desk Support Specialist

Key Concepts Knowledgebase Llc

Bethesda, MD

$45.6K - $57.8K a year

Key Concepts Knowledgebase, LLC., is seeking a Service Desk Support Specialist to join our team working with a high-visibility customer for a project at a large NIH support organization. The successful candidate will have a solid...

PEER RECOVERY SPECIALIST - EMERGENCY SERVICES (GRANT FUNDED)

Arlington County, Va

Arlington, VA

Empowering clients through their own lived experience and become a model of recovery for clients, their families and the community;. Assessing clients' needs to provide referrals, when appropriate; training and educating clients,...

Help Desk Specialist (Part-Time)

Dkw Communications

Washington, DC

$67k-84k (estimate)

Create and delete user account and electronic mailboxes to control access to network and application resources for onboarding and offboarding processes. Set user account access to network resources based on the organizations syst...

Social Media Support Specialist, Public Service Recruitment (Remote)

Fors Marsh

Arlington, VA

Responsible for regular interaction with potential recruits through Social Media to answer any questions regarding the Army National Guard with goal of prequalifying these individuals. Actively responds to and moderates comments,...

IT Service Desk Technician

Zolon Tech Solutions Inc

Washington, DC

$53k-67k (estimate)

Dice Id: zolva001. Position Id: 8272940....

Service Desk / Help Desk Analyst - Active Top Secret required

General Dynamics

Washington, DC

You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...

Service Desk Analyst 2

Intuit

Washington, DC

...

Help Desk Specialist

Changing Technologies, Inc.

Washington, DC

$35 an hour

Job Title: Help Desk Specialist. Location: 200 I Street SE - DC. Job Type: Onsite. Contract Length: 8 months Contract + Extension. Pay-Rate- $35/Hr. 6 years. 8 hour shift. Monday to Friday. Bachelor's (Required). installing and co...

Help Desk Specialist

B&A

Washington, DC

$62.2K - $78.7K a year

Diagnoses hardware, software, and operator problems and recommends remedial actions or procedural changes. Responds to user requests for assistance by phone, email, and web. Configures software such as Help Desk ticketing system....

Tier 1 Service Desk Technician - HYBRID

Rcg Inc

Washington, DC

$46.8K - $59.2K a year

Must live within 50 miles of Washington, DC and have the ability to work onsite as needed.. Service Desk technicians provide customer service support during their designated shift, by responding to IT issues, requests for service,...

Service Desk Technician (5064)

Metrostar

Washington, DC

$52.5K - $66.5K a year

You'll work with team members to provide Tier 1 and Tier 2 customer support. You'll also provide operational support to the National Security Council. You'll provide day-to-day support of multiple classified networks. To be consid...

Manager, Information Technology Service Desk

Aha - American Hospital Association

Washington, DC

$106,000 - $132,000 a year

Align with industry best practices and identify opportunities for process improvements and efficiencies within the IT Service Desk. Troubleshoot, diagnose, and resolve technical problems in a diverse technology ecosystem across mu...

Customer Service Representative/Furniture Inventory Specialist

Gap Solutions Inc

Washington, DC

Track all work request activities and be prepared to provide the customers and client with the current work order status. . Responsible for notifying the client when service requests are not completed within the required time fram...

Loan Servicing Specialist – Washington, DC

Latino Economic Development Center

Washington, DC

$52,564 - $61,008 a year

401(k). 401(k) matching. Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Health savings account. Life insurance. Paid time off. Professional development assistance. Tuition reimbursement...

Litigation Docket & Court Services Specialist

Barnes & Thornburg Llp

Washington, DC

$60.8K - $76.9K a year

401(k). 401(k) matching. Dental insurance. Disability insurance. Employee assistance program. Flexible spending account. Health insurance. Health savings account. Life insurance. Paid time off. Parental leave. Referral program. Vi...

Administrative and Client Services Specialist (Legal Services, Process Serving)

Alma

Washington, DC

$18 - $26 an hour

Day shift. Monday to Friday. Are you open to a part-time training schedule to start at $18 an hour? Are you fully able and willing to commute to downtown DC as needed? Are you fully authorized to work in the US? Are you open to be...

Service Desk Lead

Jcd Staffing Llc

Washington, DC

$105,000 a year

U.S. citizenship is required. Ability to obtain and maintain a Public Trust clearance as required by contract. This position is onsite at designated DOJ locations based on contract requirements. Bachelor's Degree with 5+ years' re...

Service Desk Technician

Na Ali'i Consulting & Sales, Llc.

Washington, DC

$52.2K - $66.1K a year

Web Application Support: Provide technical customer support for the daily operations and training of web-based applications to customers at different levels of IT knowledge as well as different levels of seniority, from junior leg...

Help Desk Specialist II

Watermark Risk Management International

Washington, DC

$70.7K - $89.5K a year

OUR CORE VALUES drive every action we take as a company. We strive to exhibit PERSPECTIVE, PASSION, COMMUNICATION, INTEGRITY AND ETHICS, and BALANCE in all we do. Software installation and support of commercial software and relate...

Help Desk Specialist II

System High Corporation

Washington, DC

$77.5K - $98.1K a year

This job description is not designed to cover or contain all job duties required of the employee. There may be additional activities, duties and/or responsibilities that are required for this position that are not listed in this j...

Access Services Specialist - Georgetown University Library

Georgetown University

Washington, DC

$38,022 - $43,295 a year

High School diploma BA/BS preferred 1 to 2 years of library experience Thorough knowledge of standard library practices and procedures Familiarity with the role of academic libraries meeting the information needs of students, fa...