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SalaryJob Title: Service Technician Overview: We are seeking a skilled and dedicated Service Technician to join our team. As a Service Technician, you will be responsible for providing technical support and assistance to our customers. This is an excellent opportunity for individuals with strong problem-solving skills and a passion for delivering exceptional customer service. Responsibilities: - Perform installations, repairs, and maintenance on various equipment and systems - Diagnose and troubleshoot technical issues reported by customers - Provide timely and effective solutions to customer problems - Conduct regular inspections and preventive maintenance on equipment - Collaborate with team members to ensure efficient workflow and customer satisfaction - Document all service activities, including work performed, parts used, and time spent - Keep up-to-date with industry trends and advancements in technology Requirements: - High school diploma or equivalent - Proven experience as a Service Technician or similar role - Strong technical skills and knowledge of equipment repair and maintenance - Excellent problem-solving abilities - Effective communication skills, both verbal and written - Ability to work independently as well as in a team environment - Detail-oriented with strong organizational skills Skills: - Paralegal experience is a plus - Proficiency in iManage or similar document management software - Strong proofreading skills for reviewing legal documents - Experience conducting interviews for legal case management purposes - Familiarity with Lexis-Nexis or other legal research tools - Understanding of contract management processes - Project management skills for handling multiple tasks simultaneously - Excellent writing skills for preparing reports and documentation We offer competitive compensation packages, including benefits such as health insurance, retirement plans, and paid time off. Join our team of dedicated professionals and contribute to our mission of providing exceptional service to our customers. Please note that all positions at our company are paid positions, including internships.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
Travel requirement:
- No travel
Ability to Relocate:
- Washington, DC 20004: Relocate before starting work (Required)
Work Location: Hybrid remote in Washington, DC 20004
