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IT SERVICE DESK SPECIALIST

Serve as the first point of contact for ERDC lab customers seeking Information Technology related assistance on the ERDC Research Network. Provide end user support for desktop and notebook systems. Interact with users daily and as...

CompanyBrown Technologies Inc.
AddressJackson, MS
CategoryInformation Technology
Job typeFull-Time
Date Posted 4 days ago See detail

IT Service Desk Specialist

Brown Technologies Inc.

Jackson, MS

Serve as the first point of contact for ERDC lab customers seeking Information Technology related assistance on the ERDC Research Network. Provide end user support for desktop and notebook systems. Interact with users daily and as...

Service Desk Specialist

Resource Management Concepts Inc

Crane, IN

Effective use of Help Desk tracking and ticketing system(s). Effective verbal and written communication. Maintaining professional relationship with all customers and clients in a very busy call center environment. Providing techni...

IT Service Desk Specialist II - AFMRA

Netimpact Strategies

San Antonio, TX

Provide second-level support for technical issues, including hardware, software, and network problems, ensuring timely resolution and minimal downtime. Collaborate with Tier 1 support and other IT teams to escalate and address com...

IT Service Desk Specialist

Precise Systems

Crane, IN

Effective use of Help Desk tracking and ticketing system(s). Effective verbal and written communication. Maintaining professional relationship with all customers and clients in a very busy call center environment. Providing techni...

Service Desk Specialist (myColorado) Remote From Anywhere In Colorado

State Of Colorado Job Opportunities

Colorado, United States

$58,596 - $65,000 a year

Providing Tier I support and customer assistance for a mobile application.. Troubleshooting, reproduction, reporting, and problem resolution in both iOS and Android operating systems. Install the myColorado software on supported d...

Technology Services Desk Specialist, T2 Career Level

Grinnell College

Grinnell, IA

Provide support to all college constituents for campus computers, audio-visual hardware, operating systems, and applications via phone, email, remote support, and desk-side visits. Install new and replacement hardware, software, s...

Service Desk Support Specialist - Omaha

Kidwell Inc

Omaha, NE

Bachelors or Associates Degree in related field or equivalent experience required 2+ Years Service Desk experience or equivalent troubleshooting experience CompTIA A+ , Microsoft MTA preferred, but not requiredThis position offe...

Service Desk Specialist

Inserso

Washington, DC

$39.5K - $50.1K a year

Answer phones or respond to email requests and create incidents using DOJ OJPs ITSM systems (ServiceNow) and maintain them through resolution. Provide prompt and courteous customer service. Update Asset Management records for use...

IT Service Desk Specialist

Russell Tobin

South Jordan, UT

While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a t...

Service Desk Specialist I

Bagel Brands

Denver, CO

$21 - $23 an hour

Provide first level support in person, over the phone, or via remote access for the In Store and Support Center Team Members. Answering phones, service requests, and incidents in a timely manner while providing excellent customer...

Global Service Desk Specialist II

Teladoc Health

Lewisville, TX

PC hardware installation & troubleshooting. Desktop software installation and troubleshooting for local and remote users. Provide Desktop support and problem-solving to end-users. Tracking of hardware and software additions/change...

Service Desk Specialist

Certara

Pennsylvania, United States

$50K - $63.3K a year

Monitor, triage, and respond to all the tickets created internally and externally Follow through each ticket from creation to true resolution. Advocate on behalf of customers to ensure their ideas and feedback are communicated and...

Senior Service Desk Specialist - Top Secret clearance

V2X

Springfield, VA

What You'll Do . The Senior Service Desk Specialists are the Tier 2 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service requests, and the service incidents and problems for...

Service Desk Specialist

Roeing It Solutions

Lafayette, IN

$35,000 - $50,000 a year

Initial point of contact for all service questions and customer interactions. Troubleshoot and Resolve customer issues with company products and applications. Answer other customer questions and offer them access to helpful resour...

Service Desk Specialist

Nixon Peabody Llp

San Francisco, CA

$63.7K - $80.6K a year

Monday - Friday: 8:30am - 5:00pm EST. Monday - Friday: 10:30am - 7:00pm EST. Participate in the Service Desk Queue at assigned shift time, to provide virtual end-user technical support to the firms staff and attorneys via phone,...

IT Service Desk Specialist

The Tek Company

Phoenix, AZ

Provide technical assistance with computer hardware and software. Resolve issues for clients via phone, in-person, orelectronically. Recommend hardware and software improvements. Track customer issues and resolutions. Min, of 5 y...

Service Desk Specialist

Lamar University

Beaumont, TX

$36,538 - $47,500 a year

Ensure customer satisfaction by responding to the calls, emails and in-person visits to the Service Desk with courtesy and professionalism. Ability to diagnose and resolve basic technical issues. Walk the customer through the prob...

Service Desk Specialist - Late Shift

Juern Technology

Remote

$57,000 - $69,500 a year

Answer phone calls for help request, creating tickets and assisting as able. Monitor and assist Security Alerts. Complete help requests/tickets (ConnectWise Manage). Ensure workstation/server compliance with our monitoring and sec...

Service Desk Specialist (Tues-Sat 0600-1500)

General Dynamics Information Technology

Arlington, VA

$52.7K - $66.7K a year

Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow in the form of systems and as a technical generalist that resolves incidents and requests independent of further escalation to dedicated tech...

Service Desk Specialist III

Astreya

Seattle, WA

Resolves a wide range of issues in creative ways. Seasoned, experienced professional with a full understanding of their speciality. Works on problems of a diverse scope. Receives little instruction on day to day work, general inst...

Service Desk Specialist

Nixon Peabody Llp

Buffalo, NY

$59.4K - $75.2K a year

Participate in the Service Desk Queue at assigned shift time, to provide virtual end-user technical support to the firms staff and attorneys via phone, email, chat, and similar methods. Follow all procedures for supporting the en...

IT Service Desk Specialist

N-Tier Solutions

Minneapolis, MN

Ensure proper computer and telephone operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help and service requests. =10% Provide front-...

IT Service Desk Specialist II

Netimpact Strategies

Great Lakes, IL

Provide second-level support for technical issues, including hardware, software, and network problems, ensuring timely resolution and minimal downtime. Collaborate with Tier 1 support and other IT teams to escalate and address com...

Customer Service Specialist, Front Desk

Concierge Home Care

Orange Park, FL

High school graduate is required. One year of administrative experience preferred. Proficient in computer skills. Ability to communicate effectively with clients, co-workers, and other health care professionals. Excellent customer...

Retail Store Customer Service Specialist New

Sherwin-Williams

San Antonio, TX

$17.00 per hour

Ensure high levels of customer satisfaction through excellent sales service. Assist customers in person and over the phone by determining needs and presenting appropriate products and services. Build productive trust relationships...

Store Customer Service Specialist 3rd Key New

Sherwin-Williams

Lubbock, TX

$16.00 per hour

Ensure high levels of customer satisfaction through excellent sales service. Assist customers in person and over the phone by determining needs and presenting appropriate products and services. Build productive trust relationships...

Retail Service Specialist New

Automobile Club Of Southern California

Los Angeles, CA

$22.00 per hour

Youll also have the opportunity to advance with skill-based pay increases, quarterly bonuses, and career growth (90% of our managers are promoted from within).This is an exciting entry level position in our branch network and ide...

Retail Service Specialist New

Aaa Missouri

Missouri, United States

Youll also have the opportunity to advance with skill-based pay increases, quarterly bonuses, and career growth (90% of our managers are promoted from within).This is an exciting entry level position in our branch network and ide...

Student Services Specialist New

Bcforward

Arizona, United States

This position provides comprehensive student support, specializing in enrolment services and financial aid, in the Maricopa Contact Center. This position works collaboratively with a team to provide remote customer service and com...

Tier 1 Service Desk Analyst (Customer Experience Representative) New

Jcs Solutions Llc

Springfield, VA

Previous experience in the Hospitality Industry or in Customer Service preferred. Excellent oral and written communication skills. Exceptional customer service skills Technical skills (Microsoft Office Suite). Required: Security C...