Address
Form of work
SalaryMandatory Skills & Experience
- 5+ years’ experience on a Level 1 / Level 2 Service Desk
- 3+ years’ experience in User Account Management (experience with OTKA a plus)
- 3+ years’ experience with M365 Product end user support
- Passionate about delivering the ultimate customer experience
- Excellent knowledge and experience using Microsoft Office 365 Suite (Outlook, Word, Excel, OneNote, PowerPoint, Visio, OneDrive for Business, SharePoint Online, Teams)
- Able to successfully multi-task and prioritize work
- Demonstrated problem-solving skills
- Excellent written and verbal communication skillsExperience Level: 5+ years
Tech Environment: M365 Productivity Suite, CA Service Desk, Clarity
Job Type: Contract
Salary: $19.69 - $23.71 per hour
Schedule:
- Evening shift
- Night shift
Ability to Relocate:
- Pontiac, MI: Relocate before starting work (Required)
Work Location: In person
