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Help Desk Support jobs in Virginia

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ORACLE HELP DESK SUPPORT GENERAL - SECRET CLEARANCE - VIRGINIA BEACH - ONSITE

Provide Tier 1 helpDesk Support (triage) to users, efficiently resolving issues and escalating complex problems to the appropriate teams as necessary.. Manage access requirements for Oracle Federal Financials, ensuring provisionin...

CompanyBizfirst
AddressVirginia Beach, VA
CategoryInformation Technology
Job typeFull-Time
Date Posted a week ago See detail

Oracle Help Desk Support General - SECRET Clearance - Virginia Beach - Onsite

Bizfirst

Virginia Beach, VA

Provide Tier 1 helpDesk Support (triage) to users, efficiently resolving issues and escalating complex problems to the appropriate teams as necessary.. Manage access requirements for Oracle Federal Financials, ensuring provisionin...

a week ago seen See more...

Help Desk Support Specialist II

Athena Technology Group, Inc.

Norfolk, VA

Relies on extensive experience and judgment to plan and accomplish goals. May lead and direct the work of others. Serves as the initial DIO point of contact for troubleshooting hardware and software problems. Responds to end-user...

a week ago seen See more...

Help Desk Support Service Specialist

Nuaxis Innovations

Reston, VA

From $60,000 a year

Enhance the effectiveness, efficiency, timeliness, accuracy, and usefulness of the administrative data maintained by the client and used by the programs within the Information Resources Directorate. Provide assistance to customers...

a month ago seen See more...

Help Desk Support Specialist

Akira Technologies Inc.

Norfolk, VA

$45.5K - $57.6K a year

Serve as the initial point of contact for troubleshooting hardware and software problems. Respond to end-user phone, email, or chat requests for support to resolve basic computer, application, system, device, access, or performanc...

a month ago seen See more...

Help Desk Support Technician

Netcentrics Corporation

Alexandria, VA

$77K - $97.5K a year

Provide IT Help Desk support using the Information Technology Infrastructure Library (ITIL) Information Technology Service Management (ITSM) model during OMC business hours. Provide IT support services and call triage, including F...

2 months ago seen See more...

Help Desk Support Tech

Indel Power Group

Portsmouth, VA

$16 - $20 an hour

Troubleshoot technical hardware and software issues in person, remotely, and via telephone Help desk, user support, and line-of-business application support Work in a centralized team to answer, evaluate, and prioritize incoming t...

2 months ago seen See more...

Help Desk Support - Hybrid

Genesis Corp./New Journey Ai Llc

Glen Allen, VA

Provide application support through remote access tools to resolve internal end-user issues. Monitor and respond quickly and effectively to calls or chats. Interact with end users via softphone or chat modules to resolve primarily...

2 months ago seen See more...

Help Desk Support - Inter

Laboratory Technician | St. Cloud Shines

Glen Allen, VA

Richmond Hybrid OnlyNo Conversion or Extension currently planned*** is seeking a customer service oriented Service Desk Agent to provide technical support to users in an efficient and accurate manner. You will be considered as the...

2 months ago seen See more...

Network/Operations - Help Desk Support - Inter Help Desk Support - Inter

Eteam Inc

Glen Allen, VA

Provide application support through remote access tools to resolve internal end user issues. Monitor and respond quickly and effectively to calls or chats received to the Client Service Desk. Interact with end users via soft phone...

2 months ago seen See more...

Technology Trainer & Help Desk Support

Mccandlish Holton

Richmond, VA

Train users on various programs to include Microsoft365 & iManage Work (DMS). Provision, deploy, and troubleshoot desktop computers, laptops, printers, and phones. Provide Tier I-II helpDesk Support to Attorneys and Staff in a tim...

2 months ago seen See more...

Junior Help Desk Support Services Specialist

Decisionpoint | Cortek

Arlington, VA

Provide support in OIG enterprise Desktop and thin client production environment, and the completion of system enhancements, upgrades, patches, vulnerability mitigation and migrations. This support should include the use of standa...

2 months ago seen See more...

FDA Consolidated IT Help Desk Support Services Incumbent Staff

Asrc Federal Holding Company

Reston, VA

Project Manager. Quality Specialist/Quality Assurance Manager. Training/Workforce Coordination Manager. Project Coordinator/Office Administration. Technical Writer. Business Analyst. Reporting Specialist. Knowledge Specialist. Tec...

2 months ago seen See more...

Junior Help Desk Support Services Specialist

Pacarctic Llc

Arlington, VA

Provide effective and consistent customer support to the OIGs staff. Secret Security Clearance. Provides Tier I and II technical software, hardware, and network problem resolution for clients by performing problem diagnosis and g...

2 months ago seen See more...

Tier III Application Support Help Desk

Dane Llc

Arlington, VA

Must have problem-solving skills and be capable of breaking down complex situations to discover and resolve root causes; this applies to both technical issues and process issues. Good communication skills both verbal and written w...

a week ago seen See more...

Software Support / Help Desk Specialist

Xla Associates

Arlington, VA

$75,000 - $85,000 a year

Software specialist to assist users navigate Department of Justice United Financial Management System (UFMS) database. Serve as the first point of contact for UFMS users, offering support and guidance on utilizing the system effec...

2 months ago seen See more...

Help Desk Tech

Diversant

Richmond, VA

Day shift.Responsibilities: Handle incoming calls resolving 70%.Route advanced issues to second level support teamsPassword ResetsAnswer general IT questionsQualifications:Candidates must have IT Education or 2 years experience wo...

5 days ago seen See more...

NCIS Help Desk Analyst - Tier II

General Dynamics Information Technology

Quantico, VA

Initiate and resolves service request/problem incidents for end user issues including software and hardware Consult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in su...

7 days ago seen See more...

Senior Help Desk Specialist

Teksynap

Fort Belvoir, VA

Installation, configuration, maintenance and troubleshooting for all Executive users of the DTRA systems. Maintain a web-based capability for DTRA users to enter, track and escalate Service Desk tickets, as well as self-service ac...

a week ago seen See more...

Help Desk Administrator, ACT

The Unconventional

Norfolk, VA

Work with the MS/LT Branch for uploading of courseware, functional testing of SCORM packages, and maintenance of existing content on JADL platform. A minimum of 3 years' experience (within last 6) using Learning Management Systems...

a week ago seen See more...

Help Desk Manager

Infranet Technologies Group

Richmond, VA

Manage and evaluate the performance of members of the Help Desk team. Manage and evaluate the performance of the Help Desk as a unit. Ensure customer service is timely and accurate. Recruit, train, and support Help Desk representa...

a week ago seen See more...

Help Desk Technician - TS/SCI with Polygraph

General Dynamics Information Technology

Chantilly, VA

$58.3K - $73.8K a year

Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and r...

3 weeks ago seen See more...

Help Desk Analyst

Assyst, Inc.

Sterling, VA

$45,000 - $50,000 a year

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). Proven experience in providing Help Desk support in a fast-paced environment. Strong troubleshooting and problem-solving s...

3 weeks ago seen See more...

Senior Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$76.8K - $97.2K a year

Provide functional support in the operations and maintenance of the Momentum application. Analyze and resolve issues as identified by the client across different Momentum modules. Execute various reports to identify documents or i...

3 weeks ago seen See more...

IT Help Desk Analyst I

Servicesource Inc.

Oakton, VA

$35.2K - $44.6K a year

Set up new desktops, laptops, tablets, and smartphones; troubleshoot, repair, and upgrade existing workstations; and resolve software and hardware problems. Perform system administration duties to include setup of user accounts; c...

3 weeks ago seen See more...

Help Desk Analyst - Remote

Icf

Reston, VA

$39,435 - $67,040 a year

Document, troubleshoot and resolve customer requests via phone, email, ticketing system Must be able to critically analyze, triage and resolve incidents, problems and requests Must be able to understand technical end user problems...

4 weeks ago seen See more...

Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$49K - $62.1K a year

Entering tickets received via phone or email into Jira tool. Diagnosing calls and identify the functional issue(s), solution testing if needed. Responding to users with appropriate functional issue resolution. Identifying applicab...

a month ago seen See more...

Help Desk Technician

Nuaxis Innovations

Falls Church, VA

$47.7K - $60.4K a year

Assist customers with and resolve routine application questions. Assist customers with all versions of Microsoft Office Suite. Assist customers with Google mail, Calendar and Drive issues. Perform desktops and laptop set-up; re-im...

a month ago seen See more...

Help Desk Administrator

Town Of Warrenton

Warrenton, VA

$51,763 - $82,820 a year

Provides end-user support and customer service as the initial point of contact on the IT Help Desk; Responds to service requests in a proactive and timely manner; Provides software, network, server, printer and PC support; Trouble...

a month ago seen See more...

Help Desk Engineer

Pj Networks Llc

Charlottesville, VA

Utilize existing remote management tools to monitor hardware and software. Remotely manage, support, and update Servers, Hypervisors, Workstations, Network Equipment and related procedures, documentation, and security policies. Pr...

a month ago seen See more...

Onsite Help Desk Analyst

Converged Security Solutions

Reston, VA

$56.3K - $71.3K a year

Provide workstation/laptop, printer, tablet, phone, and audio/visual support. Provision new users and new equipment Provide technical onsite and remote support to our users. Systematically resolve end user technology-related issue...

a month ago seen See more...

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