Help Desk Specialist (Level I, Ii Or Iii)

Help Desk Specialist (Level I, Ii Or Iii) Del Mar College Posting Number: S894 Department: Information Technology Position Type: Non-Exempt Employment Status: Full-Time-Staff Salary: Minimums: Level I - $17.84; Level II - $20.06; Level III - $22.56 Open Date: 04/10/2024 Close Date: 5/2/2024 Job Description Summary: The purpose of this position is to receive, resolve, or assign requests received by the Help Desk Support Group. This is accomplished by coordinating the timely and efficient resolution of all support requests; maintaining hardware and software equipment and resources; and providing research, development, and consultation. Other duties include managing all hardware and software assets; and coordinating the software library and licensing accounting. This position requires the ability to work occasional evenings and weekends. Minimum Qualifications: Level I – Grade 816: Associate’s degree. Related experience. Level II – Grade 817: Associate’s degree. One (1) year related experience. Level III – Grade 818: Associate’s degree. Three (3) years related experience. Preferred Qualifications: Bachelor’s degree in a related field. Experience at an institution of higher education. Special Instructions to Applicants: This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws that require the verification of identity and the legal right to work in the United States. Employment is contingent upon the successful completion of a criminal background and reference checks. The College reserves the right to cancel or extend all recruitment actions. Del Mar College is an Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The College is committed to diversity in its workforce. To apply, visit: https://dmcjobs.delmar.edu/postings Del Mar College is an Equal Opportunity/Affirmative Action Employer. As provided by law, Del Mar College does not discriminate on the basis of race, color, sex (including pregnancy, gender identity/transgender status, sexual orientation), age, national origin, religion, disability, genetic information, or any other constitutionally or statutorily impermissible reason. jeid-7520bf7af0048c43a1590af252660810