Help Desk Analyst jobs in New Jersey

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HELP DESK SHIFT LEAD - SENIOR

Customer Service & Support. Help Desk/IT Services. MS Remote Desktop Services. ServiceNow....

CompanyCgi
AddressRemote - Oregon, United States
CategoryInformation Technology
Job typeFull-Time
Date Posted a month ago See detail

Help Desk Shift Lead - Senior

Cgi

Remote - Oregon, United States

Customer Service & Support. Help Desk/IT Services. MS Remote Desktop Services. ServiceNow....

IT Help Desk Technician

Simplicity Group Holdings

New Jersey, United States

Base: $45,000 - $50,000, based on experience. Annual Bonus: 5% target. Employee benefits (health, 401k, life, etc.). Paid Time Off. Free / Paid Parking....

Tier 1 Help Desk Support (on-site)

Fyi-For Your Information, Inc.

Leawood, KS

Provide Tier 1 support and incident resolution. Provide Tier 2 solutions with assistance. Escalate incidents to higher Tier II or III when all Tier I capabilities or solutions have been exhausted. Document incident status and solu...

Tier 1 Help Desk

For Your Information, Inc.

Leawood, KS

Provide Tier 1 support and incident resolution. Provide Tier 2 solutions with assistance. Escalate incidents to higher Tier II or III when all Tier I capabilities or solutions have been exhausted. Document incident status and solu...

Help Desk Specialist

Arete Technologies, Inc.

Pennsylvania, United States

Previous IT Service Desk experience including:. Experience investigating and supporting end user technology including hardware, printers, phones, and software. Active Directory experience including password reset and basic user an...

Help Desk Manager

Leidos

Maryland, United States

$78,000 - $141,000 a year

The Help Desk Manager oversees all Tier 1 technicians, analysts, and specialists providing technical support to all AFNCR customer requests and inquiries. The Help Desk Manager shall recommend improvements to processes supporting...

Service Desk Analyst - Mid (Hybrid)

Caci

Maryland, United States

Serve as first contact for users submitting inquiries and issues via multiple channels, including phone, web chat, email, and ticketing Demonstrate sound customer service and telephone etiquette in responding to customer calls or...

Help Desk Specialist - Office

Akamai

United States

$70,209 - $105,476 a year

Providing world-class support to customers in-person at Solution Centers and over live chat, ticket and phone channels Providing support to peers in order to craft the best solution for our global customers Being able to utilize r...

Service Desk Analyst

It Authorities Inc.

Remote

$19 - $23 an hour

Providing daily remote maintenance and repair, including but not limited to laptops, desktops, printers, and email. Documenting job-specific processes and new processes to assist in managing the customer's infrastructure and syste...

Help Desk Manager

Solarus Technologies Inc

New York, United States

$70,000 - $90,000 a year

Manage the service desk teams daily activities. Function as the customers escalated point-of-contact for problem identification and resolution for issues that have been escalated by the team. Manage the dispatch process of servi...

Help Desk Technician- Remote

Maximus Services, Llc

Virginia, United States

$17.20 - $40.00 an hour

Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency. May provide guidance and work leadership to less-experienced technicians. Resolve...

Service Desk Analyst

Medsphere

United States

$35.3K - $44.6K a year

Provide professional and courteous customer service to hospital and ambulatory Phoenix Health Systems customers. Field incoming calls, email, and support portal cases for technical and software troubleshooting. Document all pertin...

Help Desk Technician

Western District Of Texas

Texas, United States

$52,831 - $85,844 a year

Deliver exceptional technical customer service and support to internal customers through automated call distribution (ACD), via live chat, remote desktop control or over the Internet;. Interact with internal customers to provide...

Help Desk Technician (onsite)

Synerfac Technical Staffing

New Jersey, United States

Help Desk TechnicianResponsibilities:* Provide timely and effective technical support to clients via phone, email, or remote assistance tools. * Collaborate with internal teams to ensure timely resolution of client issues and main...

Help Desk Manager

Bluecross Blueshield Of Vermont

Vermont, United States

$65.3K - $82.7K a year

Manage the day-to-day operations of the Help Desk team including the distribution of workload, tracking workload, and evaluating team member performance. Oversee team productivity, training, and evaluation of the Help Desk operati...

Help Desk Manager

C & H Equipment Rentals, Llc

Remote

$50 - $85 an hour

We're looking for a qualified Help Desk Manager to join our growing team. You'll be responsible for leading our technical support team to provide excellent customer service and resolve customers' technical issues.The Help Desk Man...

Service Desk Analyst

Tenisitech

Remote

$18 - $22 an hour

Install, upgrade, support, and troubleshoot for printers, computer hardware, and any other authorized peripheral equipment. Performs remedial repairs on computers, laptops, printers, and any other authorized peripheral equipment....

IT Help Desk Technician (Remote)

Govcio Llc

Remote

$75,000 - $85,000 a year

Coordinates communications with End Users as a Tier 1 Specialist for supporting Bi-directional Data APIs and Web Services. Is very experienced in all phases of software systems and application development. Ensures optimal applica...

Underwriting Management and Policy Help Desk Specialist

Emc Insurance

Remote

Serves as first point of contact for users seeking assistance with issues impacting Underwriting Management, policy administration and rating systems and processes. Assists front line users/departments in their completion of polic...

Help Desk Technician

Creativeone

Overland Park, KS

From $52,000 a year

Setup, migration, and ongoing administration and troubleshooting of end user support issues. Responsible for ongoing cybersecurity maintenance and updates as new threats arise or are identified. Provide courteous & prompt technica...

Service Desk Analyst - Level 1

Wynne System

Remote

$40,000 - $50,000 a year

Business to business support of Wynne Systems products Ticket and workload management using our online ticketing tool Resolution of data issues Creation of knowledge base articles Replication of bugs within the Wynne System produc...

Help Desk Technician (Telecommuter Part Time/Weekends) - Secret Clearance

American Systems

United States

$20 an hour

Work remotely to provide user support in a timely manner. Work with a team of driven, supportive and highly skilled professionals. Provide critical support in protecting our country. Receive a robust benefits package that includes...

IT Help Desk Specialist

Nuvitek

Virginia, United States

$51.2K - $64.8K a year

Troubleshoot and resolve a wide range of technical issues related to MacBooks, Google Workspace, MS Office for Mac, Slack, and BitDefender. Provide clear and concise technical guidance to users via phone, email, and remote access...

Help Desk Specialist

Ex Squared Outcoding

Remote

$38.4K - $48.6K a year

Proven working experience in providing Help Desk support. Proficiency in English Working knowledge of Help Desk software, databases, and remote control Strong client-facing and communication skills Advanced troubleshooting and mul...

Help Desk Tech (Puerto Rico, Remote)

Dxc Technology

Puerto Rico, United States

$35,776 - $36,832 a year

Answers Help Desk telephones for assigned account(s) and responds to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems on assigned by providing guidance regarding software and h...

IT Help Desk I

The Longleaf Network

Remote

$32.1K - $40.7K a year

Competitive salary and generous bonus structure ($37,062 - $43,072 depending upon skill level). Full benefits package, including free health & vision, disability, and life insurance for employees. Training programs to improve your...

Help Desk Technician (onsite)

Synerfac

New Jersey, United States

Provide timely and effective technical support to clients via phone, email, or remote assistance tools. Troubleshoot hardware, software, and network issues, and escalate complex problems to senior technicians when necessary. Docum...