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Customer Support Specialist jobs in San Mateo, CA

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CUSTOMER SUPPORT SPECIALIST

Providing high-quality customer service. Managing multiple customer communication channels. Meet or exceed Customer Support KPIs and SLAs. Adhering to operating procedures and policies. Thoroughly document work using relevant syst...

CompanyMegaport
AddressBrisbane, CA
CategoryInformation Technology
Job typeFull-Time
Date Posted a month ago See detail

Customer Support Specialist

Megaport

Brisbane, CA

Providing high-quality customer service. Managing multiple customer communication channels. Meet or exceed Customer Support KPIs and SLAs. Adhering to operating procedures and policies. Thoroughly document work using relevant syst...

a month ago seen See more...

Customer Ops Support Specialist II

Pinterest

San Francisco, CA

$79,050 - $163,000 a year

Manage technical support issues on a daily basis: verify issues, isolate and diagnose the problems and resolve the issues across Pinterest's business products suite. Handle escalations from outsourced vendors, and contribute to im...

a month ago seen See more...

Lab Support Specialist

Flagship Facility Services Llc

San Mateo, CA

$22 - $25 an hour

Ensuring relevant labware, consumables, supplies, and areas are properly stocked, cleaned, sterilized and/or maintained through use of appropriate equipment and processes Performing hazardous waste consolidation routines via speci...

a month ago seen See more...

Technical Support Specialist

Vyncacare

San Mateo, CA

Exceptional Technical Support Skills:Demonstrated ability to provide timely and effective technical assistance to users, with a focus on resolving complex technical challenges efficiently.. Demonstrated ability to provide timely a...

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Sales Support Specialist

Cala Health

San Mateo, CA

$68,000 - $93,000 a year

Guide new patients through the sales and healthcare reimbursement process. Develop and maintain superior knowledge of company products and their use. Educate potential patients about benefits and features of Cala Health devices an...

2 months ago seen See more...

Product Program Manager, Customer Support

Meta

Menlo Park, CA

$186,000 - $253,000 a year

Responsible for managing multiple Support programs using agile best practices. This includes planning, coordinating with cross functional teams, tracking status and reporting, communicating to the project team and key stakeholders...

2 weeks ago seen See more...

Lab Service Support Specialist

Connexion

South San Francisco, CA

Duration: 5+ month contract Pay rate: $30-$34.87/hr Job Location: South San Francisco, CA Schedule: M-F, standard business hours Job#: bh16583 Support System Admin functions. Enhance the existing Lab Asset Management Program (LAMP...

a month ago seen See more...

Early Childhood Behavior Support Specialist

Aces Aba

San Bruno, CA

Guaranteed $1 increase after first year (if in good standing) . Mentorship and progressive career development opportunities. Unlimited employee referral bonuses (Up to $500 per referral) . Paid training while learning from a be...

a month ago seen See more...

Client Support Specialist

Trustly

San Carlos, CA

Omni-Channel: Supporting customers across channel types - email, chat/messaging, and phone (video in the future).. Trouble-shooting: Using a systematic approach to isolating, understanding and solving complex problems.. Educate:...

a month ago seen See more...

Customer Support Rep. - Scheduling Field Technicians - Bilingual preferred

Home Safety Services, Inc.

Burlingame, CA

$25 - $35 an hour

grab bars. stair railings. wheelchair ramps, and. stair lifts. 401(k). 401(k) matching. Health insurance. Paid time off. 3 years. 8 hour shift. Day shift. Yearly bonus. Monday to Friday. In-person. Office. Dispatching: 1 year (Req...

2 months ago seen See more...

Freelance IT Support Specialist - NBC Sports Bay Area

Nbcuniversal

San Francisco, CA

Perform break-fix/end-user desktop support to users and provide support to the Engineering team for software updates, hardware, and various infrastructure related issues, as needed. Provide technical assistance and guidance to use...

2 weeks ago seen See more...

Customer Advocacy Specialist

Ringcentral, Inc.

Belmont, CA

Working closely with RingCentral's customer-facing teams to identify customer advocates. Building and nurturing relationships with customers and internal stakeholders including customer success, sales, marketing, and product teams...

a month ago seen See more...

Tax Engagement Support Services Specialist

Rsm Global

San Francisco, CA

Printing and assembling tax returns utilizing firm software tools and Route Sheet instructions in the workflow tool to ensure all required client deliverables are included in documents saved to document management system and for d...

2 weeks ago seen See more...

Support Specialist

Alameda Point Collaborative, Inc.

Alameda, CA

$26.44 - $31.25 an hour

Within one month, you will engage with the residents, Employment Services, Children & Youth, and social enterprise teams to learn about the APC community and its range of services. Youll also receive your certification for the Co...

3 weeks ago seen See more...

Records Manager/Operations Support Specialist

Law Offices Of Robert P. Gaffney

San Francisco, CA

$50,000 - $65,000 a year

401(k). Paid time off. 8 hour shift. San Francisco, CA 94111: Relocate before starting work (Required)....

4 weeks ago seen See more...

Customer Support Representative

Hiretalent

San Francisco, CA

You ll be a strategic problem solver and become a subject matter expert in all things ! You will be the first line of defense (Tier 1) for all merchant, customer, partner, and internal post-sales escalations, ensuring that Tier 1...

a month ago seen See more...

Technology Support Specialist (Part Time)

Live Nation Entertainment, Inc.

San Francisco, CA

Provide onsite end-user training and demonstration of Ticketmaster products. Ensure a complete and timely solution is provided for all client requests and inquiries. Provide afterhours onsite and remote support for concerts, sport...

a month ago seen See more...

Technology Support Specialist (Part Time)

Ticketmaster Entertainment, Inc.

San Francisco, CA

Provide onsite end-user training and demonstration of Ticketmaster products. Ensure a complete and timely solution is provided for all client requests and inquiries. Provide afterhours onsite and remote support for concerts, sport...

a month ago seen See more...

Technical Support Specialist

Mayer Brown Llp

Palo Alto, CA

Provides excellent 2nd line/desk side incident, problem and request management support in accordance with documented processes. Resolution of all escalated Service Desk tickets and associated customer expectation management. Effec...

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Customer Support Quality Assurance Speciailst

Patreon

San Francisco, CA

Patreon product and processes expertise is a must in order to adequately assess quality in a teammates' interactions. Complete weekly and monthly QA evaluation targets and calibration audits, and coach on improvement opportunities...

a month ago seen See more...

Customer Support Representative-III

Hiretalent

San Francisco, CA

Tier 1 is primarily responsible for supporting the merchants that use Bbot s ordering platform and will help identify and troubleshoot a wide range of issues such as menu settings, customer UI configurations, ticket printing & rou...

a month ago seen See more...

ITSS Support Specialist (Entry Level)

Magnus Technology Solutions

San Francisco, CA

Additionally, periodic assignments involving manual document assembly or equipment preparation may be within the scope of the position. : Operate under the lead of a more senior staff member computer peripheral equipment such as...

2 months ago seen See more...

Chapter and National Support Specialist

Jdrf International

San Francisco, CA

We are an organization built on a grassroots model of people connecting in their local communities, collaborating regionally for efficiency and broader fundraising impact, and uniting on a national stage to pool resources, passion...

2 months ago seen See more...

Support Specialist

Clockwork

San Francisco, CA

$21 - $25 an hour

Understand how the robot works at a practical level. Understand typical issues, what causes them and how to remediate. Respond to customer and partner queries in a timely and accurate way. Identify customer needs and help them use...

2 months ago seen See more...

9772 (TPV)- Quality Program Support Specialist, Dept. of Early Childhood

City And County Of San Francisco

San Francisco, CA

$94,198 - $114,556 a year

Developing and supporting opportunities that achieve continuous eligibility for families and continuity of care for children ages birth to five. Using a racial equity framework that creates the conditions that will ensure school r...

2 months ago seen See more...

Client Support Specialist (Part Time/Weekends Only) (remote)

Roo

San Francisco, CA

$23 - $28 an hour

Be one of the point-of-contacts for customer inquiries coming through our online support channels email, LiveChat, 1-833-Roo Vet, etc. Troubleshoot and resolve any first line issues raised by our hospital/vet/tech users, providi...

2 months ago seen See more...

Customer Service Specialist

Tcwglobal

San Francisco, CA

Document, sort, pack, and ship customer mail. Monitor the flow of mail from our remote locations to our processing center(s) and investigate any disruptions, opening cases, contacting vendors, and submitting refunds/claims when ne...

4 weeks ago seen See more...

Customer Application Specialist

Sirona Medical

San Francisco, CA

Proactively respond to client issues and maintain active monitoring of client sites. Expedite resolution of requests in accordance with our Standard Operating Procedures and Service Level Agreements, collaborating cross-functional...

a month ago seen See more...

Customer Excellence Specialist - Remote

Guardant Health

Palo Alto, CA

$80.8K - $102K a year

Provide specialized customer support to key accounts and partner with customers and internal product teams to successfully implement new initiatives like digital ordering system (portal, EMR) Create content and SOPs for launches,...

a month ago seen See more...

Student Support Program Specialist

Ymca

San Francisco, CA

Must be at least 18 years of age. Provide documentation that meets SFUSD Instructional Aide requirement: An AA degree or higher OR Official transcripts reflecting 48 college units and a high school diploma/equivalent or Completion...

2 months ago seen See more...

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People who searched for Customer Support Specialist jobs in San Mateo, CA also searched for Human Resources Specialist, Supply Chain Specialist, Customer Service Associate, Natural Resource Specialist, Technology Support Specialist, Specialist, Customer Service Representative, Senior Supply Chain Specialist, Systems Specialist, Environmental Health Specialist, Administrative Specialist, Employment Education Specialist, Accounting Specialist, Customer Service Consultant, Real Estate Investment Specialist, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

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