Records Manager/Operations Support Specialist

Employment type: full-time

We are an established boutique immigration law firm focused on employment and investment-based immigration. We are located in the Financial District of San Francisco, and are seeking to fill a full-time position involving responsibilities in areas of clerical and operational support, case management, and general office maintenance duties.

Duties will include the following:

· Maintain integrity of client case-tracking database information by entry of new filings, status updates and tracking information on Excel spreadsheets

· Receive, scan, file and retrieve documents manually and electronically

· Assist attorneys and other support staff in copying, scanning, assembly and shipping of large filings

· Support office administrator in opening new client files, ordering supplies and equipment, changing ink cartridges, contacting and assisting IT specialists to troubleshoot issues

· Pro-actively identify methods to improve business processes in order to use firm resources efficiently

· Primary telephone responsibilities

· Offer attorneys and paralegals support on projects, as needed

· Responsibilities may change with time and expand based upon aptitude and abilities. We are looking for someone who is flexible and willing to take on new tasks as required.

· This job involves some lifting of packages weighing up to 25 pounds

REQUIRED QUALIFICATIONS

Solid computer skills including solid knowledge and experience with Microsoft Office Suite (Word, Outlook, and Excel); Google Docs, Zoom Meetings and Drop Box

High level of customer service orientation toward clients, attorneys, paralegals and other support staff

Excellent time management and organizational skills; and

Good interpersonal/team-player skills

PREFERRED QUALIFICATIONS

Mandarin competence preferred but required

Compensation: competitive, based on aptitude, skills and experience.

Benefits: Congenial and casual small office environment, health benefits, personal leave (PTO), paid holidays, 401(k) plan

Interested candidates are requested to please email cover letter, resume, and salary expectation to HR@usvisanet.com.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Paid time off

Schedule:

• 8 hour shift

Ability to Relocate:

• San Francisco, CA 94111: Relocate before starting work (Required)

Work Location: In person