Address
Form of work
SalaryIt's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Job Summary
Interested in a career in the Biotech/Pharma/Life Sciences Industry?We're looking for someone with a great customer service mindset, excellent organizational skills, attention to detail, and who comes to work with a positive attitude ready to take on the day. An ideal candidate will have prior lab and customer service experience. Training will be provided for all new hires.
Job Description
Essential Functions
Ensuring relevant labware, consumables, supplies, and areas are properly stocked, cleaned, sterilized and/or maintained through use of appropriate equipment and processes
Performing hazardous waste consolidation routines via specified processes as needed
Supporting lab equipment maintenance routines as directed
Assisting with the ordering and stock integrity of lab supplies through inventory management, procurement, and receiving processes and systems
Interacting with research staff and supporting in-scope service requests as directed
Understanding operational laboratory workflows and successfully balancing routines tasks and ad-hoc work
Performing work process documentation, metrics tracking, and communication routines
Additional support-level tasks as necessary
Adherence to company and customer COVID-19 safety guidelines
This position has no direct reports
REQUIRED (Must-Haves):
Prior service industry or lab experience is required
Ability to lift up to 50lbs and continuously bend, reach and twist
Ability to stand/walk during entire length of shift
Proficiency with the Microsoft ecosystem (i.e. Windows, Office365, etc.); comfortable using technology
Must pass a pre-employment background check and drug screening
Personal transportation required as work may involve transit between multiple work sites.
Available to work within the core business hours of 7AM to 6PM, and availability for evenings/weekends as dictated by ad-hoc lab needs. Service hours are generally 8 AM to 5 PM Monday through Friday
YOU:
Hungry, humble, and smart
Work efficiently, effectively, and collaboratively in team environments
Extraordinary professionalism and customer service
Positive attitude approaching any task no matter how big/small
Flexibility-a dynamic environment makes you feel energized, not stressed out
Be comfortable working within a team, but can also self-manage if needed to work independently
Great communicator – you’re known for clear messaging in company and customer emails and know how to proofread
Benefits & Perks
Medical coverage, and options for Dental, Vision, and Life Insurance coverage
Vacation, Sick, and Holiday leave
401(k) with company match
360° performance feedback
Consistent work hours, with options for overtime
Compensation: $22.00 - $25.00 per hour
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Authorization
Authorized to work in the U.S.
Equal Employment Opportunity Employer
Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Americans with Disabilities Act
Under the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
