Customer Support Specialist jobs in Palo Alto, CA
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CUSTOMER SUPPORT SPECIALIST
Providing high-quality customer service. Managing multiple customer communication channels. Meet or exceed Customer Support KPIs and SLAs. Adhering to operating procedures and policies. Thoroughly document work using relevant syst...
| Company | Megaport |
|---|---|
| Address | Brisbane, CA |
| Category | Information Technology |
| Job type | Full-Time |
| Date Posted | a month ago See detail |
Customer Support Specialist
Megaport
Brisbane, CA
Providing high-quality customer service. Managing multiple customer communication channels. Meet or exceed Customer Support KPIs and SLAs. Adhering to operating procedures and policies. Thoroughly document work using relevant syst...
a month ago seen See more...
- View all Megaport jobs - jobs in Brisbane, CA
Senior Bioinformatics Support Specialist
F. Hoffmann-La Roche Ltd
Santa Clara, CA
Creates, reviews, and maintains training content and training documentation for job-oriented training in cooperation with regional training centers. Training are executed and supported for end customers, first-level support, regio...
2 weeks ago seen See more...
Technical Support Specialist
Mayer Brown Llp
Palo Alto, CA
Provides excellent 2nd line/desk side incident, problem and request management support in accordance with documented processes. Resolution of all escalated Service Desk tickets and associated customer expectation management. Effec...
2 months ago seen See more...
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Customer Operations Specialist
Mobot
San Jose, CA
Review, deliver, and communicate test results to customers, troubleshooting issues where necessary Integrate and maintain customer test suites in Mobots platform Use your data analysis skills to improve daily operations Provide a...
3 days ago seen See more...
- View all Mobot jobs - jobs in San Jose, CA
Maps Technical Operations Support Specialist
Hardware
Sunnyvale, CA
The ideal candidate for this role is a proactive team player capable of wearing many hats, from handling high-priority projects to managing routine administrative tasks. The candidate should be self-driven, detail-oriented, and ca...
3 weeks ago seen See more...
- View all Hardware jobs - jobs in Sunnyvale, CA
Customer Excellence Specialist - Remote
Guardant Health
Palo Alto, CA
$80.8K - $102K a year
Provide specialized customer support to key accounts and partner with customers and internal product teams to successfully implement new initiatives like digital ordering system (portal, EMR) Create content and SOPs for launches,...
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Customer Support Call Center Outbound
Stress-Free Auto Care
Mountain View, CA
$31.5K - $39.9K a year
Outgoing phone calls - 200 per day (approx). Leave Voicemails For Follow up - Approx 100 per Day). Ask Customers for Feedback on Service Recently Performed at our physical locations. Escalate concerns and communicate with existing...
2 months ago seen See more...
Product Program Manager, Customer Support
Meta
Menlo Park, CA
$186,000 - $253,000 a year
Responsible for managing multiple Support programs using agile best practices. This includes planning, coordinating with cross functional teams, tracking status and reporting, communicating to the project team and key stakeholders...
3 weeks ago seen See more...
- View all Meta jobs - jobs in Menlo Park, CA
Customer Support Rep/Purchasing Agent
Ckd Usa Corporation
Santa Clara, CA
Produce timely quotations for product inquiries while confirming product availability, part number accuracy and customer specific discounting. Verify and enter all incoming orders with previous quote history including price, lead...
a month ago seen See more...
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Client Support Specialist
Trustly
San Carlos, CA
Omni-Channel: Supporting customers across channel types - email, chat/messaging, and phone (video in the future).. Trouble-shooting: Using a systematic approach to isolating, understanding and solving complex problems.. Educate:...
2 months ago seen See more...
- View all Trustly jobs - jobs in San Carlos, CA
Customer Service Specialist / Optician
Jins Eyewear Us, Inc.
Santa Clara, CA
$23 - $26 an hour
Ensure customer happiness with stellar Customer Service and demonstrate a high level of professionalism. Address customer needs in a prompt and friendly manner, while actively seeking to understand customer concerns, requests, and...
2 months ago seen See more...
Online Software Support Specialist
Etrigue
San Jose, CA
$52.9K - $67K a year
Provide outstanding customer service to future and existing clients and partners Coordinate the setup and deployment of new client accounts Conduct initial and ongoing training and support to clients and partners Provide first lev...
4 weeks ago seen See more...
- View all Etrigue jobs - jobs in San Jose, CA
Sr. Sales Support Specialist
Super Micro Computer, Inc.
San Jose, CA
Essential Duties and Responsibilities: Sales account maintenance, including daily clerical and office maintenance tasks, such as typing correspondence, coordinating, data entry, quotations and process documents Monitor inventory...
2 months ago seen See more...
Application Support Specialist, Manufacturing Systems
Tesla
Fremont, CA
$68,000 - $240,000 a year
Assist Controls Engineering with implementing best practices and deployment of industrial automation software in a manufacturing environment Design and implement automation for managing the deployment and upgrades of industrial au...
4 weeks ago seen See more...
- View all Tesla jobs - jobs in Fremont, CA
Lab Support Specialist
Flagship Facility Services Llc
San Mateo, CA
$22 - $25 an hour
Ensuring relevant labware, consumables, supplies, and areas are properly stocked, cleaned, sterilized and/or maintained through use of appropriate equipment and processes Performing hazardous waste consolidation routines via speci...
a month ago seen See more...
Roadside Customer Support (Night Shift)
Tesla
Fremont, CA
$20.00 - $52.20 an hour
Deliver exceptional verbal and written Customer Support Efficiently coordinate towing services, both in urgent and non-urgent situations. Assess customer needs and proactively resolve roadside Determine the optimal course of actio...
a month ago seen See more...
- View all Tesla jobs - jobs in Fremont, CA
Technical Support Specialist
Vyncacare
San Mateo, CA
Exceptional Technical Support Skills:Demonstrated ability to provide timely and effective technical assistance to users, with a focus on resolving complex technical challenges efficiently.. Demonstrated ability to provide timely a...
2 months ago seen See more...
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Sr. IT Support Specialist
Personalis, Inc
Fremont, CA
Image and support Windows and MacOS laptops. Respond to service desk requests and support calls.. Troubleshoot tier one, two and three IT Support issues and assist junior IT personnel. User and group management in Active Director...
2 months ago seen See more...
- View all Personalis, Inc jobs - jobs in Fremont, CA
Field Service Engineer III - Operations Support Specialist
Thermo Fisher Scientific
Fremont, CA
This position will be based at the Thermo Fisher facility in Fremont, CA. This will be a hybrid role, providing service coverage in the western region, and support for the Fremont based service operations team.. Perform on-site...
2 months ago seen See more...
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Sales Support Specialist
Cala Health
San Mateo, CA
$68,000 - $93,000 a year
Guide new patients through the sales and healthcare reimbursement process. Develop and maintain superior knowledge of company products and their use. Educate potential patients about benefits and features of Cala Health devices an...
2 months ago seen See more...
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Part-Time Lab Faculty Specialist, Academic Support Center
West Valley-Mission Ccd
Saratoga, CA
Any master's degree level discipline in which the Academic Support Center (ASC) provides learning assistance or tutoring; OR. A master's degree in education, educational psychology, or instructional psychology, or other master's d...
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- View all West Valley Mission Ccd jobs - jobs in Saratoga, CA
Customer Service Sales Support
Applied Seals North America Inc
Fremont, CA
Manage and input orders and status into company database. Communicate and support our parent company in dealing with customers. Handle customer inquiries. Provideinformation about services and invoicing. Document and updatecusto...
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Customer Advocacy Specialist
Ringcentral, Inc.
Belmont, CA
Working closely with RingCentral's customer-facing teams to identify customer advocates. Building and nurturing relationships with customers and internal stakeholders including customer success, sales, marketing, and product teams...
a month ago seen See more...
- View all Ringcentral, Inc. jobs - jobs in Belmont, CA
Lab Service Support Specialist
Connexion
South San Francisco, CA
Duration: 5+ month contract Pay rate: $30-$34.87/hr Job Location: South San Francisco, CA Schedule: M-F, standard business hours Job#: bh16583 Support System Admin functions. Enhance the existing Lab Asset Management Program (LAMP...
a month ago seen See more...
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Early Childhood Behavior Support Specialist
Aces Aba
San Bruno, CA
Guaranteed $1 increase after first year (if in good standing) . Mentorship and progressive career development opportunities. Unlimited employee referral bonuses (Up to $500 per referral) . Paid training while learning from a be...
a month ago seen See more...
- View all Aces Aba jobs - jobs in San Bruno, CA
Empowerment Specialist Supported Living (CSF)
East Bay Innovations
San Leandro, CA
$66,560 a year
Experience working with individuals with disabilities Two or more years in human services, social services, or social work Supervisory experience Bachelors degree or equivalent work experience Knowledge in Microsoft Office progra...
2 months ago seen See more...
- View all East Bay Innovations jobs - jobs in San Leandro, CA
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