Customer Experience Manager jobs in New York

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PRODUCT MARKETING MANAGER, AVATARS EXPERIENCES

Shape product roadmaps through market & customer research, competitive analyses, audience segmentation & sizing, and deep dives into developer needs. Plan, coordinate, and execute product launch and GTM efforts. Drive target audie...

CompanyMeta
AddressNew York, NY
CategorySales/marketing
Salary$128,000 - $186,000 a year
Date Posted 2 weeks ago See detail

Product Marketing Manager, Avatars Experiences

Meta

New York, NY

$128,000 - $186,000 a year

Shape product roadmaps through market & customer research, competitive analyses, audience segmentation & sizing, and deep dives into developer needs. Plan, coordinate, and execute product launch and GTM efforts. Drive target audie...

Customer Experience Specialist

Daltile

New York, NY

Ensures all aspects of the customer selection and buying experience are exceptional. Including initial contact, specifications, pricing, sourcing, and order placement. Provides customers with selection advice and product expertise...

Retail Customer Experience Associate, Cross County - Full Time - Now Hiring

Macys

Yonkers, NY

$16.50 - $23.10 per hour

An inclusive, challenging, and refreshingly fun work environment. Empowerment to perform impactful work with tangible results. Coverage across medical, dental, vision, and retirement. Employee Assistance Program (mental health...

Operations Manager: Jewelry or Luxury Experience Required

Style Searchers & Consulting, Llc

New York, NY

$90,000 - $150,000 a year

8 hour shift. New York, NY 10016: Reliably commute or planning to relocate before starting work (Required). workflow planning: 3 years (Preferred). supervisory: 3 years (Preferred). inventory control: 3 years (Preferred)....

Assistant Manager, Customer Operations - Batavia Towne Center

York State Department Of Labor

New York, NY

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...

Senior Manager, Customer Go To Market and Segmentation

Macy’s

New York, NY

$102,960 - $171,600 a year

Design customer segmentation and audience strategy, creating customer segmentation mapping and matrix against actionable customer campaign channels and vehicles. Drive customer and data-centric strategies to create key Go To Marke...

Senior Manager, Customer Marketing

Dashlane

New York, NY

$130,000 - $152,000 a year

Develop and execute a broader Customer Marketing strategy and roadmap. Create, manage, and optimize customer outreach (email, in-product notifications, etc.) that delivers relevant and personalized content to different segments of...

Sr Manager Customer Acquisition (Hybrid)

Nespresso

New York, NY

$170,000 - $190,000 a year

Act as the subject matter expert on machine partner business models, contracts, and collaboration principles. Serve as the main contact person for Machine Partners and represent their voice within the Nespresso organization. Creat...

Customer Success Manager, Enterprise - East

Ironclad

New York, NY

Onboarding & Adoption: Use a consultative-like approach to drive ROI, retention, expansion, and high product usage across a small portfolio of enterprise customers. Enablement & Partnership: Assist with executive business reviews,...

Enterprise Customer Success Manager

Muck Rack

New York, NY

$85,000 a year

Serve as the primary contact for enterprise and midsize brands or agencies to retain and grow a book of business ranging from $1.7 - $2.0 million in customer contract value. Deliver 5+ calls with customers per day to provide produ...

Customer Service Manager

City Metal Traders

Long Island City, NY

$20 - $25 an hour

Day shift....

Digital Experience and Channel Manager

Hsbc

New York, NY

Working closely with the brand & business marketing teams to understand and optimize our public website platform to contribute to acquisition & retention goals . Optimize digital journeys and Channels for HSBCs prospects and cli...

Asset Management - User Experience Designer (UX) - Vice President

Jpmorgan Chase & Co

New York, NY

$133,000 - $195,000 a year

Lead the entire user-centered design process through research, design, and iterative enhancement. Collaborate closely with multidisciplinary project teams including product owners and engineering leads across multiple business lin...

Now Hiring Customer Experience Coor

Tj Maxx

New York, NY

Creates a positive internal and external Customer Experience. Promotes a culture of honesty and integrity; maintains confidentiality. Takes an active role in training and mentoring Associates on front end principles. Trains and co...

Customer Experience in Hamburg and Orchard Park

Benzinger's Clothing Care

Hamburg, NY

$15.50 - $16.50 an hour

Cheerfully greet customers and talk with them about the services we provide. Very carefully inspect customer items for the work that needs to be done. Enter detailed information about customer items into a sophisticated computer s...

Customer Experience Attendant

Weis Markets

Binghamton, NY

$15 - $22 an hour

Greets customers in a cheerful manner as they enter the store and thanks them as they leave. Answers customer questions and provides other assistance as required to ensure quality customer service. Retrieves all shopping carts on...

Customer Experience Team Lead (NY, NJ or FL based)

Wonder

New York, NY

Lead a team of 10-12 fully remote, mostly part-time CX agents; providing consistent feedback & coaching, approving timecards/PTO and establishing a positive team culture. Perform weekly QA for your entire team and hold regular 1:1...

Customer Marketing Manager

Ramp Financial

New York, NY

$98.8K - $125K a year

Actively source and develop a pipeline of customer advocates and evidence to support marketing campaigns and sales references. Drive and scale our existing sourcing, including G2, Customer Surveys, and coordination with Sales. Mai...

Customer Service/Warehouse Manager

Sterling Cabinets, Inc.

Islandia, NY

$45,000 - $50,000 a year

401(k). Health insurance. Paid time off. 8 hour shift. Islandia, NY 11749: Reliably commute or planning to relocate before starting work (Required). Customer service: 1 year (Preferred). 401(k). Health insurance. Paid time off. Mo...

Customer Success Manager - B2B SaaS (Remote)

Localize

Kingston, NY

$88.5K - $112K a year

Build and nurture long-term customer relationships and partnerships to ensure customer satisfaction and success. Partner with customers to ensure successful adoption and identify opportunities for upsell and expansion. Be accounta...

Customer Success Manager, Marketing Services

Arizent

New York, NY

Partner with sales reps to manage clients, supporting 2-3 sales reps. Liaison between product development and team leaders to determine inventory availability. Review/audit contracts prior to product development sending to sales....

Customer Experience Specialist

Roland Foods, Llc

New York, NY

$55,000 - $65,000 a year

Serve as the primary point of contact for customers by managing correspondence via phone, email and chat. Process all orders. Communicate and follow up on all aspects of order entry including item availability, pricing, shipping t...

Customer Experience Tech

National Cinemedia, Llc

New York, NY

$56,000 - $62,000 a year

Strong and effective communication skills, including exercising patience and empathy when working with clients in potentially stressful conversations. Provide first-line support for all clients reported concerns, working to resolv...

Customer Experience Coor

Tjx Companies, Inc.

Riverhead, NY

Creates a positive internal and external Customer Experience. Promotes a culture of honesty and integrity; maintains confidentiality. Takes an active role in training and mentoring Associates on front end principles. Trains and co...

PT Customer Experience Admin Coworking

Serendipity Labs

Rochester, NY

Providing a warm and professional welcome to visitors and users of the lab at reception. Effectively handling phone and in person requests for assistance. A keen attention to detail to anticipate Member needs. Opening and closing...

Customer Experience Coor

Tj Maxx

Riverhead, NY

$17.00 - $17.50 an hour

Creates a positive internal and external Customer Experience. Promotes a culture of honesty and integrity; maintains confidentiality. Takes an active role in training and mentoring Associates on front end principles. Trains and co...

Head of Customer Experience

York Post

New York, NY

$150,000 - $200,000 a year

Lead the UX design and strategy across the nypost network (sites, apps, etc, championing best practices and industry leading approaches). Partner with key stakeholders to leverage our analytics and data tools to shape UX decisions...

Customer Experience Advisor

Mpb

Brooklyn, NY

$47,000 a year

Acting as the first point of contact for all customers. Offering expert advice and guidance across all products and helping people navigate the MPB site. Dealing with customers via email, live chat and phone. Customer service expe...

FULL TIME Customer Experience Coor

Tjx Companies, Inc.

Hauppauge, NY

Creates a positive internal and external Customer Experience. Promotes a culture of honesty and integrity; maintains confidentiality. Takes an active role in training and mentoring Associates on front end principles. Trains and co...

Customer Experience Business Analyst (Hybrid)

Villagecare Of New York

New York, NY

$68,000 - $766,000 a year

Compile, analyze and interpret varied and complex health care data to provide actionable insights Analyze survey data and create reports/dashboards to track net promoter score (NPS), customer satisfaction, Disenrollment, Retention...