Customer Experience Team Member
Benzinger's Clothing Care is seeking an experienced customer service professional willing to work in both our Hamburg and Orchard Park locations.
Benzinger’s Clothing Care is one of the fastest growing dry cleaning and alterations companies in WNY. This is no ordinary customer service position. We care for our neighbors’ cherished belongings with the utmost attention to detail, often going above and beyond to meet their needs. The work we do helps people look and feel fantastic.
Want to know more about who we are? Check us out on Facebook at https://www.facebook.com/benzingersclothingcare or on our website at https://www.benzingers.com/
On a typical day you will:
- Cheerfully greet customers and talk with them about the services we provide.
- Very carefully inspect customer items for the work that needs to be done.
- Enter detailed information about customer items into a sophisticated computer system.
- Place completed customer orders in correct locations for a seamless checkout process.
- Either open (8 am) or close (6 pm) a location, depending on your shift.
Pay and Benefits
- $15.50 to $16.50 per hour
- Extensive training – we invest in you from day one
- Opportunities for career progression – we promote from within
- A product and services you can be genuinely proud to represent
- Team atmosphere
- Staff incentives
- Great work schedule (no late evenings, no Sundays, no major holidays, alternating weekends off)
Requirements
- Availability between 8 am and 6 pm M-F, some Saturdays 9 am to 2 pm
- Reliability
- Professionalism
- Switch tasking capabilities
- Detail oriented
- Ability to work quickly with great accuracy
- Previous customer service experience