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Customer Experience Manager jobs in New York

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ASSISTANT MANAGER, CUSTOMER OPERATIONS - EASTGATE PLAZA

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...

CompanyYork State Department Of Labor
AddressNew York, NY
CategoryRetail
Date Posted a month ago See detail

Assistant Manager, Customer Operations - Eastgate Plaza

York State Department Of Labor

New York, NY

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...

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Resy Customer Success Manager - New York

Amex

New York, NY

$60,000 - $110,000 a year

Identify restaurant operator expectations, values, and desired outcomes, and create manageable success plans with the partner. Execute proactive and predictive account management Be a restaurant-facing trusted advisor Nurture advo...

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Senior Customer Success Manager

Leap

New York, NY

$125,000 - $140,000 a year

Build deep relationships with brand executives and founders & ensure brand customers achieve business goals and maintain delivery standards. Drive brand account growth in partnership with Account Executives via renewal and store f...

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Senior Strategic Customer Success Manager - NY

Atera

New York, NY

$120,000 - $200,000 a year

Serve as the primary point of contact between clients and the Atera team Build and maintain strong relationships with clients Onboard new customers and conduct ongoing quarterly Business Reviews Lead value-driven conversations wit...

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Customer Success Manager

Forage, Inc

New York, NY

Own the Success/Product Adoption relationship for Forage's largest accounts: Own and nurture relationships with high-value Strategic Accounts including several Fortune 500 companies, including to drive product adoption, run quarte...

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Customer Support Sales Manager

York Pilates

New York, NY

Drive sales of membership packages, class packages, and private classes. Possess comprehensive knowledge of specials, membership packages, and retail offerings. Achieve or exceed sales targets, activating individual sales commissi...

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Customer Success Operations Manager

At Foursquare

New York, NY

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

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Customer Success Manager

Regal.io

New York, NY

Create consultative relationships with your customers to identify and discover new opportunities, use cases, and campaigns that grow revenue. Grow client contracts by delivering compelling data presentations and working through p...

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Sr. Customer Success and Development Manager, Cloud, N.AMER

Cutover

New York, NY

Work closely with AWS ProServe CPMs, EMs and AWS account teams to build the Cutover & AWS joint pipeline. Enable AWS teams and their customers; facilitate adoption of Cutover by providing training and support, including setting up...

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Sr. Manager - Strategic Customer Engagements, Americas, DL - AMER - US

Amazon

New York, NY

Key job responsibilitiesLead negotiations and customer closure for strategic, large, complex or highly competitive deals.Lead, build, and retain a team of industry expertsBuild a high-performing team of leaders, each responsible f...

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Assistant Manager, Customer Operations - Mckinley Mall

York State Department Of Labor

New York, NY

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...

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Customer Service and Operations Manager

Whole Phonics, Inc.

New York, NY

Be the friendly persona behind addressing customer questions, concerns, and more!. Offer guidance and solutions, especially for order-related concerns, making sure our customers feel supported.. Keep the conversation upbeat and fr...

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Senior Vice President, Product Management (Workplace Experience)

The Bank Of New York Mellon Corporation

New York, NY

$79,000 - $215,000 a year

Developing firm-wide strategies that include both physical and digital elements. Creating strategies with multiple stakeholders and prioritizing investments collaboratively. Managing a roadmap that tracks experience improvements a...

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Customer Service/ Inside Sales Manager

Circor International

Hauppauge, NY

$100,000 - $150,000 a year

Monday to Friday. Weekends as needed. Do you have knowledge and working experience of ITAR/EAR? aerospace and defense industry: 3 years (Required)....

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Manager, Customer Success

Ramp Financial

New York, NY

$111K - $140K a year

Set and maintain a high-performing culture and morale by managing a group of exceptional 6-8 Customer Success Managers to drive thorough and efficient onboarding of new Ramp customers Hire and train new Customer Success Managers o...

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Customer Onboarding Manager

Frontify Ag

New York, NY

$102,000 - $120,000 a year

You have 3+ years of experience in Customer Success, Project Management, or another client-facing role in a SaaS company. Youre a natural at onboarding and enjoy presenting. You see yourself as a teacher who increases product ado...

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Manager, Visitor Experience

Bloomingdale’s

New York, NY

$64,200 - $107,280 a year

Lead the team of Flagship Ambassadors and Visitors Center associates, proactively communicating key store brands and services to deliver extraordinary customer service. Observe, coach and role model superior customer engagement a...

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Customer Enablement Manager

Synthesia

New York, NY

Onboarding and enabling our customers on the Synthesia app, from the beginning of their journey until they become champions and collaborate with other positions at Synthesia having the same goal. Working with our Product Managers,...

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Manager, Customer Success

Ramp

New York, NY

Set and maintain a high-performing culture and morale by managing a group of exceptional 6-8 Customer Success Managers to drive thorough and efficient onboarding of new Ramp customers. Hire and train new Customer Success Managers...

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Customer Success Manager | Mid-Market

Ramp

New York, NY

Ensure fast, thorough, and complete onboarding of new Ramp customers by leading and educating new customers on Ramp's functionality and best practices. Drive revenue for Ramp by ensuring there are no unnecessary delays in the impl...

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Customer Success Manager

Braintrust Tutors

Brooklyn, NY

$27 - $36 an hour

Build and nurture strong relationships with our partner NYCPS schools, ensuring their needs are met and their expectations are exceeded. Collaborate with internal team members to develop and implement strategies for success, lever...

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Strategic Senior Customer Success Manager

Smarsh

New York, NY

$170,000 - $180,000 a year

Create value for the customer by knowing, tracking, and managing customers business objectives tied to Smarsh solutions. Know your accounts and their organization structure. Establish, maintain and grow senior executive relations...

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Customer Service - Self Storage Manager

Public Storage

New Rochelle, NY

We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends til 5pm). Competitive wages paid weekly. Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits includ...

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Senior Manager, Customer Performance Insights

Amex

New York, NY

$80,000 - $155,000 a year

Leading the development of a connected, scalable enterprise customer sentiment measurement program that will enable AXP marketers to understand the effectiveness of our products, services and marketing, including (but not limited...

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Director of Enrollment Management Systems and User Experience (new requirements!)

Onondaga Community College

Syracuse, NY

Develops, and continuously updates and monitors a Web and CRM strategy that will maximize enrollment and student engagement in the enrollment process. This includes maximizing lead generation, application nurturing, and yield and...

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Manager, User Experience (Salesforce) - Remote

Northwell Health

Melville, NY

$112,800 - $197,200 a year

Proficient in the design, production, and presentation of Salesforce user interface designs tailored to customer needs. Demonstrated mastery of human-centered design patterns and methodologies, especially within the Salesforce dom...

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Manager, Administrative Support, Customer Environment and Facilities

York City Transit

New York, NY

Knowledge of YCT and Subway rules, regulation, policies, and procedures. Excellent problem solving and project management skills. Excellent verbal and written communication skills. Must be able to maintain confidentiality and to a...

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Manager, Administrative Support, Customer Environment and Facilities

Metropolitan Transportation Authority

New York, NY

Knowledge of YCT and Subway rules, regulation, policies, and procedures. Excellent problem solving and project management skills. Excellent verbal and written communication skills. Must be able to maintain confidentiality and to a...

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Customer Care Order Manager

Laundrylux

Inwood, NY

$65,000 - $75,000 a year

We offer a comprehensive health benefits package including medical and dental plans as well as 401(k) and so much more! Ask our recruiting team for more information. Serve as primary point of contact for all customers in your terr...

2 months ago seen See more...

Senior Product Manager | Support Experience

Ramp

New York, NY

Deliver incredible products and experiences by combining a deep understanding of customer support delivery with creative product strategy and technical acumen. Own the product roadmap, priorities and execution for both our interna...

2 months ago seen See more...

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