Call Center Manager jobs in Atlanta, GA

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CALL CENTER MANAGER

Manage and lead a team of Call Center representatives. Develop and implement strategies to improve customer service and satisfaction. Monitor and analyze Call Center performance metrics to identify areas for improvement. Ensure co...

CompanyThryvlgbt
AddressAtlanta, GA
CategoryInformation Technology
Salary$64.3K - $81.4K a year
Date Posted 2 months ago See detail

Call Center Manager

Thryvlgbt

Atlanta, GA

$64.3K - $81.4K a year

Manage and lead a team of Call Center representatives. Develop and implement strategies to improve customer service and satisfaction. Monitor and analyze Call Center performance metrics to identify areas for improvement. Ensure co...

Call Center Associate

Atlanta Diabetes Associates

Atlanta, GA

High personal motivation, self-management, and detail orientation; ability to take responsibility for meeting deadlines and making progress without direct supervision. Strong spoken and written communication skills. Capacity and w...

Healthcare Call Center Agent

Serenity Healthcare

Atlanta, GA

Accelerated healthcare career growth - rapid advancement opportunities. Insurance benefits (Medical, Dental, Vision) and 401K. 20 days off annually (10 PTO days and 10 Holidays). Employee access to Serenity's treatment options. Ac...

ATL311 Call Center Supervisor

City Of Atlanta, Ga

Atlanta, GA

$65,000 - $75,000 a year

Salary: $65,000-$75,000Under general supervision of a Call Center Manager, a Call Center Supervisor functions as a first line supervisor on an assigned shift, supervising staff engaged in answering and processing customer 311 call...

Enrollment Coordinator - Remote Healthcare Call Center

A-Line Staffing Solutions

Atlanta, GA

The pay for this position is 20.00 per hour. Benefits are available to full-time employees after 90 days of employment. A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility d...

High Volume Call Center Specialist - Remote Call Center /

Global Payments

Atlanta, GA

$15 an hour

Responds to 25 or more account inquiries per hour providing the merchants and cardholders of 5 or more assigned clients with standard/scripted responses to Service Level Agreement (SLA) defined alerts generated within the fraud de...

Call Center Coordinator - FT - Hybrid

Georgia Aquarium, Inc.

Atlanta, GA

$28.3K - $35.9K a year

Hybrid Schedule First 2-3 weeks in office training; Hybrid Remote/in Office schedule (Remote 70%-80% (and in office 20-30%). Please Note: Remote schedule subject to change based on the needs of the organization and as business n...

Manager Ops Process Contact Center

Home Depot / Thd

Atlanta, GA

Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field. Develop and implement changes that improve overall store operations processes that are likely...

Contact Center Manager - Services, Millwork Virtual Apron (Remote)

Home Depot / Thd

Atlanta, GA

20% - Customer Focus - Maintain and report on service level standards; Provide actionable insight to business partners and Contact Center leadership on customer trends and opportunities to drive lead improvement. Optimizes diverse...

Technical Program Manager II, Data Center Infrastructure, Google Cloud

Google

Atlanta, GA

Bachelor's degree in a technical field or equivalent practical experience.. 2 years of experience in program management.. 2 years of experience working in Data Center planning, constraint enforcement, and supply chain management....

Program Manager III, Data Center Equipment Demand Planning, Google Cloud

Google

Atlanta, GA

Bachelor's degree or equivalent practical experience.. 5 years of experience in program or project management. 5 years of experience in supply chain planning. 10 years of experience in supply chain operations or planning within th...

Data Center Security Manager, DC Security

Amazon Data Services, Inc.

Atlanta, GA

$63.1K - $80K a year

3+ years overseeing security operations and personnel. 2+ years of experience with Microsoft Office tools. 2+ years of experience in security patrolling and reporting. 2+ years of experience working with security vendors and contr...

Call Center Representative

Indeedful Insight

Atlanta, GA

Handle a high volume of inbound and outbound calls in a timely and efficient manner. Provide excellent customer service by addressing customer inquiries, resolving issues, and answering questions about products or services. Listen...

Call Center Representative

Style Netbox

Atlanta, GA

Answer incoming calls and respond to customer inquiries in a professional and timely manner. Provide information about our products and services, including pricing, features, and promotions. Assist customers with placing orders, p...

Call Center Coordinator - FT - Hybrid

Georgia Aquarium

Atlanta, GA

Hybrid Schedule - First 2-3 weeks in office training; Hybrid Remote/in Office schedule (Remote 70%-80% (and in office 20-30%). Please Note: Remote schedule subject to change based on the needs of the organization and as business n...

Customer Service Representative/Call Center

Fh Cann & Associates Inc.

Atlanta, GA

$17.20 an hour

401(k). Dental insurance. Health insurance. On-the-job training. Paid time off. Vision insurance. 1 year. 8 hour shift. Day shift. Evening shift. Morning shift. Rotating shift. Monday to Friday. Rotating weekends. Call center. Rem...

Call Center Agent (Remote)

Patlive

Atlanta, GA

Excellent people skills (friendly and patient!) and a desire to work in a fast-paced, high call volume environment from home. We are hiring Full Time, Monday - Friday 8am - 5pm EST schedule. You must be somewhat tech-savvy - if yo...

Call Center Agent

Serenity Healthcare

Atlanta, GA

$29.7K - $37.6K a year

Connect individuals with lifesaving treatments Engage in delicate conversations with active listening Use critical thinking to answer questions and concerns of patients Be the go-to person, bridging the gap between patients and th...

Call Center Agent (HYBRID- ATL)- 9:00AM SHIFT- USABLUEBOOK

Hd Supply

Atlanta, GA

Responds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals. Performs necessary follow-up to ensure customer service expectations are...

High Volume Call Center Representative - Remote -

Global Payments

Atlanta, GA

$15 an hour

Resolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Provides standardized o...

Remote Work-From-Home Independent Contractor - Call Center Representative

Liveops

Atlanta, GA

Work from home or any quiet place. Set your own schedule to work around your life. Enjoy the freedom and flexibility of being your own boss. Conducting inbound and outbound customer service calls with customers. Creatively problem...

Remote Crisis Counselor - Georgia Call Center

Behavioral Health Link

Atlanta, GA

$21 - $23 an hour

Answer all calls within response guidelines and using the crisis Call Centers policies, procedures, and scripts necessary for screening of service requests. Provide telephonic crisis intervention services, assessment, and referra...

Call Center Morning

Thryvlgbt

Atlanta, GA

$12.58 - $18.52 an hour

Call Center. Flexible. 24hr Call Center. Answering incoming calls and providing assistance to customers. Handling customer inquiries and resolving issues. Entering customer information into the system accurately. Following up with...

Overnight Shift Only Call Center Agent In person Only

Thryvlgbt

Atlanta, GA

$13.57 - $18.75 an hour

Answer incoming calls and respond to customer inquiries. Provide information about products and services. Troubleshoot and resolve customer issues. Document all call information according to standard operating procedures. Follow u...

Phone Educator/Call Center

Summit Medical Associates

Atlanta, GA

$17 an hour

Paid time off. 8 hour shift. Monday to Friday. Weekends as needed. High school or equivalent (Required). Call center: 1 year (Required). Spanish (Preferred)....

Cost Manager / Quantity Surveyor - Data Center Construction

Turner & Townsend

Atlanta, GA

Estimatingand negotiating change orders throughout the construction lifecycle. Provide estimate andcostplanningto include producing and presenting the finalcost plan. Review and participate with thedesignservices team andg...

Data Center IT Operations Manager

Microsoft

Atlanta, GA

High School Diploma or equivalent AND 5+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical en...

Data Center Inventory & Asset Technician Manager

Microsoft

Atlanta, GA

High School Diploma AND 3+ year(s) experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related fieldOR equivalent experience.. OR equivalent exp...

Program Manager II, Reverse Logistics, Data Center Operations

Google

Atlanta, GA

Bachelor's degree or equivalent practical experience.. 2 years of experience in program or project management.. Experience managing and deploying Reverse Logistics programs in a global environment. 2 years of experience managing c...

Bilingual Call Center Specialist

Ithink Financial Credit Union

Marietta, GA

$17 an hour

Deliver products and services to meet members financial needs by cross selling and referring at each touch point. Provide members with the most recent accurate information about the credit union features and benefits. Open member...