Call Center Agent (Remote)

Complete Assessment to kick start the process!

PATLive is looking for smart, professional, and friendly people to help take calls on behalf of the Florida Department of State, Division of Corporations. We need people who are available to start immediately. This is a remote opportunity.

We Are Looking For:

• Excellent people skills (friendly and patient!) and a desire to work in a fast-paced, high call volume environment from home
• We are hiring Full Time, Monday - Friday 8am - 5pm EST schedule
• You must be somewhat tech-savvy - if you struggle to use a computer, you will not be a good fit for this position
• You must have your own wired headset with a microphone, keyboard, and mouse
• You must have a quiet room at home where you can work without being disrupted by kids, pets, etc.
• You must reside in either Florida, Georgia, or Texas
• You must be able to pass a Background Check

How It Works:

• You will complete the Assessment to kick start the process. This will help us quickly learn more about your skills.
• Attend a Zoom Kick Off Session where you will learn more details about the company and position.
• Attend a remote interview via telephone, and confirm schedule availability.
• If you are selected, you will attend a remote training session via Zoom to explain how the software works and the call handling instructions.

Minimum Equipment Requirements

• A wired connection to your Wi-Fi router or cable modem
• Minimum internet speed of 20 Mbps / 5 Mbps
• A high-quality wired headset
• Keyboard and mouse

Availability

• You will need to have availability to work a Monday - Friday 8am - 5pm EST schedule
• Currently, we are only hiring Florida, Georgia, and Texas residents
• Please do not apply if you are not a Florida, Georgia, or Texas resident

Pay

• $16 per hour

Benefits

• Work from home
• Paid Training
• Full-time positions are eligible for Medical, Dental, Vision, Life Insurance, Supplemental Benefits, PTO and 401K
• Incentives for Bilingual Spanish Speakers

This is a contract position. Details will be provided upon hire of the expected duration. Opportunities for permanent jobs may be available for successful candidates.

A bit about PATLive:

Since 1990, PATLive has provided award-winning Virtual Receptionist services to businesses throughout North America. With a team of over 150 call Virtual Receptionists. We answer over 2M calls annually for our clients, acting on behalf of their businesses 24/7/365 to screen and transfer calls, take messages, collect leads, schedule appointments, process orders, provide tier-1 technical support, and more. To learn more, visit https://www.patlive.com/.

Apply today to be a part of an extraordinary customer service-focused team!
PATLive is committed to building a team of different backgrounds, skills, and ideas. We value putting our heads together and delivering the best possible service. All qualified applicants will receive consideration for employment regardless of race, religion, color, gender, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. PATLive is proud to be an equal opportunity workplace.

Complete the Assessment now!