Psychiatry Front Desk Receptionist

We are currently seeking a Full-time Medical Front Office Associate for our Roswell location who will help administrate the operations of a state-of-the-art Psychiatric practice that does Ketamine infusions and Clinical Research in addition to typical Psychiatry.

We anticipate that the candidate will work 5 days per week 8-5. This position must prioritize and perform various clerical duties while answering incoming phone calls. Job duties may include but not limited to scheduling, answering phone calls and emails, collecting patient payments, calling in medications, utilizing electronic medical record systems, insurance verification, and varying responsibilities.

This position requires you be a highly professional, a quick learner, multitasker, very organized with attention to detail. You must also have the ability to maintain tact and diplomacy in tough patient situations as the Front Office Associate represents the face of the office. We are a fast-growing office and you must be able to adapt to frequent changes. Medical office experience is required, psychiatry preferred.

Our hours of operation are Monday-Friday 8A-5P. Please visit www.psychatlanta.comto learn more about us.

Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments for patients and manage the appointment calendar
- Collect patient information and update electronic medical records using eClinicalWorks or Eaglesoft systems
- Verify insurance coverage and assist with insurance billing processes
- Maintain a clean and organized Front Desk area
- Provide excellent customer service to ensure patient satisfaction
- Assist with administrative tasks such as filing, faxing, and scanning documents

Skills:
- Proficiency in medical terminology and knowledge of dental or medical office procedures
- Experience working with eClinicalWorks, Eaglesoft, or similar electronic medical record systems
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Familiarity with phone systems and ability to handle high call volumes
- Excellent organizational skills and attention to detail
- Customer service-oriented mindset with a friendly and professional demeanor

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient

Medical specialties:

• Psychiatry

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Marietta, GA 30060: Relocate before starting work (Required)

Work Location: In person