Receptionist

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer.  If disability related accommodations are needed, please contact 414-278-3936.
 

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Receptionist

Full-time, Hourly

Salary Range: $14.57 - $21.84 ($30,305 - $45,427 annual)

Closing Date: 02/25/2024 @ 10:59 pm or sooner upon receiving 50 applications. 

Job Summary: This position work with tenants to respond to incoming work order requests, manage work order system queue and to prioritize and dispatch urgent work orders to correct field personnel and/or appropriate vendor; answers phones; greets incoming visitors; schedules conference room; provides limited purchasing and administrative support to Facility Maintenance staff.  The position exists to ensure facility maintenance issues are communicated escalated appropriately to ensure timely first response resolution and to serve as a point of contact for communication with our tenants to keep them informed and help to maintain some positive working relationships and to provide smooth administrative workflow.

Essential Duties and Responsibilities:

• Work Order Request System -CMMS (City works) - Create and assign work orders to appropriate trade; dispatch urgent work orders requests to Facility Maintenance staff and/or vendors depending on scope of work; understand and have ability to speak to workflow of CMMS (City works) request system. Follow up with customers regarding service requests.
• Administrative Support - Support Administrative Assistants by providing professional customer service and assisting with resolution on any service issues, maintain purchasing records file system, ordering office supplies; distribute incoming/outgoing mail; process work permits; answering phones, greeting visitors, scheduling conference rooms.
• Purchasing Support - Secure required documentation, verify account coding for purchasing and service contract requests; accurately enter, modify, and receive requests in purchasing software.
• Other duties as assigned.

Minimum Qualifications:

• Current resident of Wisconsin
• High School Diploma/ GED and above.
• At least One (1) year or more experience as a receptionist or office support required and high-level administrative skills, communication and correspondence, MS Office,
• 2-way radio, telephone preferred.

Note: This Original Examination is open to current residents of the State of Wisconsin. The selection process will be job related and will consist of one or more of the following: education and experience evaluation; written, oral, or performance tests, or other assessment methods.

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.