Front Desk Receptionist

Our receptionists are the front-line of the dealership and support the entire team by providing a friendly greeting to all our guests. You will be the first point of contact for many potential and current customers and represent the hard work that goes into delivering an excellent customer experience at Great South H-D.

- What you'll do:

• Answer incoming calls in a courteous and professional manner.

• Direct calls to the appropriate department or person.

• Take accurate messages when the appropriate employee is unavailable.

• Greet customers as they enter the dealership showroom and direct them to the appropriate department or person

• Maintain an organized, clean, and safe work area.

• All other duties as assigned.

Great South H-D is proud to serve our community with a set of core values which guide our daily decisions and actions.

They are:

• Accountability - We take ownership of our words, actions, results, and commitments.

• Teamwork - We are better when we work together.

• Kindness - We show compassion and care for others.

• Grit - We have the heart and determination to see it through.

• Integrity - We are trustworthy, honest, and do what's right.

• Curiosity - We ask questions to seek understanding.

Requirements

What we expect:

• Excellent verbal and written communication skills.

• Ability to multi-task.

• Previous customer service experience in a high volume environment.

• Strong organizational skills and interpersonal skills

- Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated

We are looking for a Front Desk Receptionist to join our team. The successful candidate will be responsible for greeting visitors, answering phones, managing incoming and outgoing mail, and providing general administrative support. The ideal candidate will have excellent customer service skills, a friendly and professional demeanor, and the ability to multi-task in a fast-paced environment.

Responsibilities:

• Greet and welcome guests and visitors in a professional manner.
• Answer and direct phone calls to the appropriate person or department.
• Maintain an organized filing system for all incoming and outgoing documents.
• Manage the reception area, including keeping it clean and organized.
• Answer customer inquiries in a timely manner.

Job Types: Full-time, Part-time

Pay: $12.00 per hour

Expected hours: 8 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Weekends only

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person