Property Manager

Timber Woods, a Chandler Residential community, has an excellent opportunity for an amazing Property Manager for our apartment community in Fayetteville, North Carolina. We are seeking an experienced Property Manager to join and lead the team. An ideal candidate will have a professional demeanor, solid interpersonal skills, as well as be able to manage and resolve emergency and high-pressure situations. As the team leader, effective communication and organizational skills are key. The Chandler Residential Property Manager is responsible to direct, supervise, train, and evaluate property team member’s performance and address accordingly. In addition to site team supervision, the Property Manager must effectively communicate with residents, vendors, and other colleagues to foster a strong team atmosphere to accomplish the tasks necessary to achieve targeted occupancy and financial goals.

This position offers a competitive compensation package, generous housing benefits, paid time off, IRA and insurance.

Duties:

• Oversee and manage all operations at the community including accounts receivable, resident relations, leasing, and maintenance.
• Manage payroll process and team schedule to limit overtime.
• Work with the maintenance Supervisor to ensure service requests and vacant units are maintained and made ready according to company policy.
• Execute and assist Maintenance Supervisor with renovation program and capital improvements.
• Recruit, interview and assist in the training of new team members.
• Mentor team members for future growth opportunities
• Review, complete and submit weekly reports.
• Review financials for accuracy
• Conduct weekly property inspections.
• Implement and enforce policies and procedures, as necessary.
• Review resident applications according to established company standards for screening applicants for residency.
• Ensure all marketing and prospect follow-ups are completed per policy.
• Review and approve Final Accounting Statements (FAS), ensuring all are timely and comply with state law and all changes are necessary and accurate as stated in the Move Out Inspection Report and company standards.
• Oversee and assist with delinquency and eviction process as needed.
• Ensure all move-ins, move-outs, NTV’s, new applications, canceled/denied applications and service requests are updated daily in the property management software, OneSite.
• Review apartment pricing every morning and make recommendations.
• Stay on the forefront of market conditions, trends and product knowledge in the community and competitive communities; ensure same knowledge in leasing staff.
• Assist and ensure all customer complaints are managed promptly and appropriately.
• Assist in the planning and participate in resident activities.
• Weekends as required.
• Special Projects as assigned.

Skills & Requirements

Prefer a minimum of five years’ experience managing apartments. Longevity managing the same property or properties during the five years is a plus. Salary is based on experience.

• Excellent communication and time management skills
• Proficient with Microsoft Word, Excel, and Outlook
• Strong organizational and customer service skills
• Valid driver’s license required.
• Reliable transportation
• OneSite experience is a plus.
• Industry designations are a plus (i.e., CPM, ARM, CAM)

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 5 years

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Education:

• Associate (Preferred)

Experience:

• Same Site Property Manager: 3 years (Required)
• Customer service: 5 years (Required)

License/Certification:

• Driver's License (Required)
• Certified Apartment Property Manager (Preferred)

Ability to Relocate:

• Fayetteville, NC 28304: Relocate before starting work (Required)

Work Location: In person