Address
SalaryWho are we?
Avance Care is in the business of improving the standard of healthcare. By offering specialized, accessible, cost-effective healthcare services, we keep our patients at the center!
Why us?
- We offer a comprehensive benefits package available on the first of the month following 30 days of employment.
- Our company-wide growth means consistent opportunities for advancement.
Core Responsibilities
- Meet, greet, and assist patients promptly, efficiently, and in a professional manner
- Set up new patients and update current patients’ information in the EMR system
- Schedule and reschedule appointments, as well as coordinate walk-in patients
- Answer phone calls promptly and relay messages when necessary
- Maintain the front desk and reception area in an organized, orderly fashion
- Collect co-payments, deductibles, and co-insurances
- Process referrals and provide complete and accurate referral information to our patients
- Balance cash register and ensure all credit payments are accurate
- Explain fees, services, and policies
- Other duties as necessary
Qualifications
- High school diploma or equivalent, required
- 1-2 years of Medical Administration experience, preferred
- Associates degree, preferred
- Medical and/or administration certifications, preferred
What are we looking for?
- Excellent verbal and written communication
- Ability to maintain confidentiality
- Strong computer skills
- Strong attention to detail
- Team player
- Efficient time management and workload prioritization
- Strong multitasking skills
- Basic understanding of common medical terminology
