Part-Time Receptionist

We are looking an energetic part-time receptionist to join our team! You will play an important role as receptionist and as the first point of contact for visitors and residents. We are seeking someone who is able to juggle several tasks at a time, meet deadlines and is patient and compassionate with our elderly residents. The receptionist is a customer service centered position that operates as the telephone, communication, information and referral center for all residents, staff and departments.

***Must be able to work Friday, Saturday, and Sunday from 8:30am - 4:30pm***

Job Duties: Essential Functions include, but are not limited to the following:

• Support the mission, vision, and culture of the organization through positive communication.
• Contribute to Community relationships by demonstrating cooperation and professional conduct with residents, families, fellow associates, physicians, pharmacies and other vendors or persons.
• Contribute to team effort by being flexible in work assignments; by furnishing support; by taking initiative; and by understanding how this position affects and compliments all other Community positions.
• Able to maintain work pace appropriate to given work load. Perform activities on schedule while maintaining regular attendance and punctuality within specified tolerance.
• Answer phones, take message and transfer calls.
• Greet and receive guests in a professional and friendly manner.
• Answer resident's needs and requests.
• Maintain a daily resident log and resident emergency information.
• Answer emergency responder and fire alarm systems and take appropriate emergency steps.
• Schedule residents’ doctor appointments and activities.
• Give directions and disseminate information as directed.
• Distribute written communication
• Accept and sign for deliveries (mail, prescriptions, etc.).
• Coordinate guest room reservations.
• Respond appropriately to changes in the work setting.
• Perform other related assignments as required.
• May accept money for store purchase, meal tickets, etc.
• Other duties may be assigned

Accountabilities:

• Act on constructive feedback by listening to supervisor(s), customers and peers and use it to improve performance.
• Maintain resident, employee, and community confidentiality.
• Respect Resident’s Rights.
• Demonstrate positive attitude and ability to work well with all people, particularly the elderly.
• Promote positive work environment that emphasizes teamwork.
• Demonstrate willingness to help other staff whenever needed.
• Follow all front desk policies concerning tracking of residents.

Job Specifications:

• Must be at least 18 years old
• Google Suite and Microsoft experience a plus
• Must have required health screening, TB clearance, and criminal background check
• Be familiar with how to use a telephone, copy machine, fax machine, and all other office equipment associated with this position.
• Possess excellent communication skills and the ability to effectively communicate both verbally and in writing. Must be able to read, write, speak and understand
• English, as well as follow directions (written and oral).
• Possess basic computer skills, including knowledge of Word and Excel.
• Be able to type at least 40 words per minute.
• Requires a high school diploma and a good work history in a similar position.
• May be required to hold valid First Aid Certification.
• Maintain mental alertness, attention, and concentration for necessary periods.
• Apply common sense understanding and carry out instructions (written, oral or diagrammatic).
• Adapt to situations requiring the precise attainment of set limits, tolerances, or standards.
• Regularly required to sit for extended periods of time and talk or listen.
• Able to stand, stoop and bend frequently, lift up to 20 pounds and push up to 40 pounds. Must have the ability to talk, hear, sit, use hands and fingers, handle/feel objects, tools or controls, and reach with hands and arms.
• Specific vision requirements for this job include close vision, depth perception, and the ability to adjust the focus of the eyes.
• Possess adequate physical stamina to move freely about the Community and assist residents where needed, including in emergency situations.

The physical demands described must be met by every associate. Reasonable accommodations may be considered to enable individuals with disabilities to perform essential job functions.
Working Conditions

• Must be willing and able to work required and scheduled shifts, including evenings, weekends, overtime and holidays.
• The noise level in the work environment is usually moderate to noisy.

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and qualifications may be subject to change based on the needs of the organization.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 24 per week

Schedule:

• 8 hour shift

Ability to Relocate:

• Portland, OR 97219: Relocate before starting work (Required)

Work Location: In person