Office / Operations Manager

Office / Operations Manager
Do you get excited about growing with a new business? Do you value autonomy and yet can thrive in accountability? Are you an organized leader with strong communication skills? At Surface Experts, we believe in a culture of caring for our employees and helping them succeed in life.
As a Surface Experts Office Manager, your job is to drive the operational functions of the business to enable our team to perform at its best every day. We are looking for someone who lives out our core values of Serving Others, Being a Problem Solver and Trusting the Process.
Job Benefits:

• Competitive compensation with bonus opportunities
• Paid holidays, vacation and flexible paid time off
• Medical, dental and vision benefits as well as 401k after onboarding period
• Job and career advancement opportunities

Job Duties and Responsibilities:
Driving operational efficiency through

• Optimization of our service schedule
• Managing the fleet of vehicles for the company
• Inventory, procurement, Invoicing and Accounts Payable
• Managing and reporting on company data

Build a strong team culture and work environment through

• Scheduling and coordinating team events and trainings
• Maintaining organizational efficiency and cleanliness of our office and workshop
• Ensuring professional appearance of our team

Required Qualifications:

• Goal-oriented, self-starter, and energetic
• Organized multi-tasker, with high attention to detail
• Professional, caring and service-minded
• Strong customer service orientation
• Excellent written and verbal communication skills
• Licensed to operate a passenger car and have a clean driving record

Preferred Skills:

• General working knowledge of property management, moving, hospitality and/or construction industries
• Experience using CRM tools and processes
• Proficiency in Microsoft Office software suite, including Excel

Pay: $20 - $25.00 per hour plus additional Bonuses
Benefits:

• 401(k)
• Medical, dental and vision insurance (company subsidized premiums)
• Paid time off

Education:

• High school or equivalent (required)
• Secondary education with a focus on business or operations preferred

License / Certification:

• Drivers license (required) and a good, clean, verifiable driving record (required)

Work Location: Office/workshop in Mission Gorge area of central San Diego
Background Check (required)
Typical start time: 8:30 AMTypical end time: 5PM
Website:
Instagram:
Benefit Conditions:

• Waiting period applies for most benefits
• Only full-time employees eligible

This job is a job for which military experienced candidates are encouraged to apply
Compensation: $20.00 - $25.00 per hour
About Surface Experts
Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels ... Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

• Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Our Mission
Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills.
Our Vision
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
Core Values
Serve Others

• Put Relationships First
• No Jerks
• Be Humble

Be a Problem Solver

• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve

Trust the Process

• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.