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Form of workJob Description
Our esteemed client, a leading local bank, is seeking an experienced AVP, Treasury Management Operations Officer to join their dynamic team.
Key Responsibilities:
• Provide leadership and training to the TM Operations Support staff
• Support business development officers and branches in onboarding complex and high-value commercial clients
• Ensure timely support to clients and serve as a point of contact for escalations
• Collaborate with VP, TM Operations Manager on projects, procedures, audits, and other assigned tasks
• Work closely with SVP, Head of Treasury Management to ensure departmental goals are met
• Ensure compliance with all Bank policies, procedures, and applicable state and federal banking regulations
Essential Duties and Responsibilities:
• Monitor response times and handle escalations to ensure superior customer service within the TM Operations team
• Engage in business development activities, offering technical and operational expertise on various services
• Participate in day-to-day department operations, approve reconciliations, and provide training and support to TM Operations Support staff
• Lead training sessions on Treasury Service products and procedures for internal partners
• Review and ensure Commercial Analysis for each client is set up and maintained
• Maintain advanced knowledge of Treasury Services, including obtaining and maintaining an ACH Accredited Certification
• Lead special projects, write procedures, and support in gathering data for audits
• Develop and implement demos, guides, and resources for commercial clients
Qualifications:
• Minimum of 5 years’ experience in Treasury Management Services/Cash Management or Banking Operations
• Minimum of 3 years’ experience providing training and mentoring within banking operations
• Accredited ACH Professional preferred
• Bachelor’s degree preferred
• Experience with Q2 online banking preferred
• Excellent presentation and communication skills, both written and verbal
• Excellent organizational and time management skills
• Ability to work independently and manage multiple priorities
• Strong leadership and interpersonal skills; presents a positive and professional image
• Proficient in providing technical level support
• Proficient in Microsoft Office Suite including Word, Excel, and Outlook
#1143
AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Company DescriptionKey Responsibilities:
• Provide leadership and training to the TM Operations Support staff
• Support business development officers and branches in onboarding complex and high-value commercial clients
• Ensure timely support to clients and serve as a point of contact for escalations
• Collaborate with VP, TM Operations Manager on projects, procedures, audits, and other assigned tasks
• Work closely with SVP, Head of Treasury Management to ensure departmental goals are met
• Ensure compliance with all Bank policies, procedures, and applicable state and federal banking regulations
Essential Duties and Responsibilities:
• Monitor response times and handle escalations to ensure superior customer service within the TM Operations team
• Engage in business development activities, offering technical and operational expertise on various services
• Participate in day-to-day department operations, approve reconciliations, and provide training and support to TM Operations Support staff
• Lead training sessions on Treasury Service products and procedures for internal partners
• Review and ensure Commercial Analysis for each client is set up and maintained
• Maintain advanced knowledge of Treasury Services, including obtaining and maintaining an ACH Accredited Certification
• Lead special projects, write procedures, and support in gathering data for audits
• Develop and implement demos, guides, and resources for commercial clients
Qualifications:
• Minimum of 5 years’ experience in Treasury Management Services/Cash Management or Banking Operations
• Minimum of 3 years’ experience providing training and mentoring within banking operations
• Accredited ACH Professional preferred
• Bachelor’s degree preferred
• Experience with Q2 online banking preferred
• Excellent presentation and communication skills, both written and verbal
• Excellent organizational and time management skills
• Ability to work independently and manage multiple priorities
• Strong leadership and interpersonal skills; presents a positive and professional image
• Proficient in providing technical level support
• Proficient in Microsoft Office Suite including Word, Excel, and Outlook
#1143
AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.
Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.
Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.
Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.
Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.
Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.
Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.
