Office Manager/Executive Assistant

Don Shaw Law, PLLC is a small, busy estate planning law firm in Woodbridge, Virginia. We are seeking an Office Manager / Executive Assistant for a full-time position.

The successful candidate will manage office operations and directly support the managing attorney.

We intend to help the individual selected achieve his/her professional goals, whether those goals include gaining law firm experience and building a strong resume, or growing into more senior positions within our firm as we expand (slightly preferred, of course).

Compensation is in the form of a combination of base pay and commission with great upside potential. Based on current firm performance, the combination of base pay plus commission will start at approximately $54,000/year.

Responsibilities:

• Answer and direct phone calls
• Conduct follow-up calls with potential new clients
• Schedule meetings
• Communicate with clients in a way that inspires confidence in the firm
• Data entry; ensuring all data is entered in the appropriate systems
• Track calls from potential new clients
• Track performance of the intake process
• Print, scan, and copy

The ideal candidate is:

• Friendly
• Reliable
• Patient
• Empathetic; can see every situation from various perspectives
• Able to handle occasional client frustrations kindly and gracefully
• Well-spoken
• Detail-oriented
• Easily adaptable
• Able to follow instructions
• Comfortable saying “I don’t know” when applicable
• Able to quickly learn new software and how to use it correctly
• Able to exercise good judgment; determines whether a task can be resolved independently or needs involvement of additional team members
• Eager to perform every task assigned well; takes pride in and ownership of work
• Experienced in customer service
• A self-starter who can work independently without cutting corners
• Strongly analytical
• Comfortable with fast-paced days followed by occasional slow, boring days
• Has a strong desire to help others

The firm:

• We do estate planning, guardianship, probate, and a few other areas of law.
• Relationships with our clients are important to us: we believe that treating people well is the best marketing strategy.
• We believe that communication with clients should always be respectful.
• We like our clients, our work, and our team.

Applicants: please do not call us asking for an update on your application. We will notify the successful candidate when selected.

Job Type: Full-time

Pay: From $54,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Office management: 1 year (Preferred)

Ability to Relocate:

• Woodbridge, VA 22192: Relocate before starting work (Required)

Work Location: In person