Front Office Manager

Overview:
We are seeking a highly organized and customer-focused individual to join our team as a Front Office Manager. As the first point of contact for our guests, you will play a crucial role in ensuring their satisfaction and providing exceptional hospitality services. If you have excellent communication skills, a strong attention to detail, and thrive in a fast-paced environment, we would love to hear from you.

Responsibilities:
-Exceptional Customer Service and communication with our Patients and their families

-Enforcing Communication, Customer Service, Administrative Responsibilities and policies among our front staff

-On-the-spot problem solving

-Scheduling for our Front Administrative Team

-Maintaining a Clean and Welcoming environment

-Managing New Patient Intake

-Tracking calls and ensuring any missing calls are returned by a team member as quickly as possible

-Ensuring all calls, texts, and emails have been handled and completed prior to leaving

-Ensuring accuracy of information on patient records, collection of past dues, and compliance with financial policies

Qualifications:
-Understanding of Orthodontics is preferred, or at least previous dental office experience. Willing to train orthodontics procedures

We offer competitive compensation along with benefits such as health insurance, paid time off, and opportunities for career advancement. If you are passionate about providing exceptional patient experiences and have the qualifications we are looking for, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work setting:

• In-person

Ability to Relocate:

• Falls Church, VA 22042: Relocate before starting work (Required)

Work Location: In person