Office Manager

Looking for an highly motivated, optimistic, hard working, organized, health-minded individual to step into the Office Manager role of a busy chiropractic office in a growing natural healthcare organization.

AlignLife is a growing network of doctor owned natural healthcare and chiropractic franchises. Our clinic, located in Fishers, IN is seeking a bright, detail oriented, and highly motivated individual to fill the Office Manager position.

AlignLife specializes in giving patients the tools and education to reach their health goals and live a life of vitality using natural solutions. The Office Manager is a high level operator who executes the Chiropractic Operating System.

Characteristics of successful Office Manager

● Extremely Detail Oriented

● Seeks Stability, Predictability and Consistency

● Excels within a Systems and in Controlled Environment

● Thrive when measured and like to Audit Processes

● Displays Leadership to Inspire and Mentor the Team

In maintaining the primary responsibility as the Office Manager you must undertake

responsibilities including the following:

● Conduct Quarterly Board meetings to establish clinic quarterly goals and develop the Quarterly Strategic plan.

● Sets monthly KPI goals for all staff, holds the team accountable to the quarterly strategic plan to meet those goals, provides weekly accountability to the KPI’s and assists staff to ensure goals are met.

● Ensures franchise process is consistently followed by completing periodic audits to identify training opportunities.

● Ensures adequate knowledge and application of operational franchise processes by using the results of audits and suggestions of providers and staff to identify training needs. Coordinates training on a weekly basis.

● Fulfill human resources role including assisting in hiring and evaluating staff; maintaining company office policies, procedures and employee manuals; confirming compliance with employment laws.

● Manage/supervise the team. Ensure staff members have the tools, training, support, and structure necessary to successfully serve patients and fulfill their job details.

● Responsible for office bookkeeping, monitoring vacation schedules; overseeing bonus programs; and accounts payable; sales tax.

● Drive clinic net profit by managing clinic budgets, overseeing insurance and patient billing processes.

● Supports practice growth by overseeing the execution of the quarterly marketing plan.

● Handle all elevated patient complaints or billing concerns.

● Ensures all aspects of the facility are in working condition by coordinating with vendors and the landlord for equipment and building upkeep and working with owners to budget for necessary updates.

● Review and analyze reports; summarize information; identify trends to report to the CEO a summary on each department (HR, training, marketing, billing) on a bi-weekly basis.

What we value as a team:

To empower and restore health to our community through education and adjusting. We are building a community where we are educating, adjusting, and nurturing our families' health. When people step into our office they immediately feel the difference. We offer exceptional services with exceptional results. We show our patients empathy, integrity and connection with excellence. We CARE about the individual expression of every person and RESPECT the rights of the individual because we TRUST that the universe has a plan, our role in that plan and interaction and we carry this out with empathy. This is necessary to create a world where people are heard, connected and create their greatest version of themselves.

• Excellence – We are a health and wellness practice that prides itself on excellence in everything that we do. The people coming through our door are in a health crisis and need our help, so it is our job to strive for the level of excellence to our patients that we would want for ourselves.
• Integrity – We hold integrity in our practice while we are with our patients as well as when we are not. When we have integrity, we are being our authentic, true self. Our patients will understand how much we care about their health concerns. It is our job to be their guide on this health journey. All of our words, actions, and nonverbals are intentional and meaningful to the patient and their life.
• Connection – We create empathetic connections with our patients. When we are connecting with our patients, this brings a trusting relationship. In a world where healthcare has become all about numbers and getting people in and out the door, we want our patients to know they are loved, heard, understood, and taken care of.

We Listen: We are in the business of creating empathetic connections and understanding people's problems so we can determine how we can help them.

We Care: We care because that is in our DNA and people don’t care how much you know until they know how much you care. C.A.R.E. Creating Authentic Relationships with Empathy.

We Get Results: We find a way to get things done and ask for help when we need it.

Job Criteria

Position Type: Full-Time Days

Experience: 2 years experience in management, chiropractic/healthcare office is a plus

Education Required: High School Graduate

Send Resume to mogearheart@alignlife.com

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Employee discount
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Ability to Relocate:

• Fishers, IN 46037: Relocate before starting work (Required)

Work Location: In person