Office Assistant, Primary Care At North East

Job Details
ChristianaCare Primary Care at North East is looking for an Office Assistant.
Primary Care at North East is located at 103 Northeast Plaza in North East, Maryland. North East offers a range of medical services for children and adults through all stages of life.
You will join a team of two advanced practical nurses, two medical assistants, and one Office Assistant.
The Office Assistants fields phone calls, answers patient questions, schedules new and follow-up appointments, registers patients and updates record and represents the entire practice every time there is interaction with a patient.
Work Schedule:

• Monday, Tuesday & Thursday from 8am to 4:30pm
• Wednesday from 8am to 6pm
• Friday from 8am to 4pm

North East | ChristianaCare
Compensation / Benefits:

• Full Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions.
• Generous paid time off with annual roll-over and opportunities to cash out.
• 12 weeks paid parental leave.
• Tuition assistance
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

Job duties & responsibilities:

• Schedules appointments.
• Answers multi line telephones and retrieves accurate messages.
• Manages front desktop.
• Collects payments according to insurance requirements.
• Applies ICD9 & CPT4 codes to encounter forms for billing purposes.
• Performs outreach calls for the team.
• Interacts between physicians, staff, and patients to provide accurate communication and customer service.
• Excellent time management skills, ability to multi-task, and prioritize work.
• Excellent written and verbal communication skills.
• Ability to build and foster professional relationships in a team environment.
• Performs other related duties as required.

Education Requirements:

• High School Graduate or GED required.
• Medical receptionist or medical assistant degree preferred but not required.
• Experience in a medical office setting or customer service environment is preferred but not required.

When we lead with love, excellence is inevitable.
#LI-HB1
Post End Date
Apr 8, 2024
EEO Posting Statement
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.