Address
Form of work
SalaryResponsibilities:
- Provide exceptional customer service to clients via phone, email, and face to face
- Assist customers with scheduling appointments, providing updates on customers equipment and ordering parts.
- Create, update, close and bill workorders.
- Utilize phone etiquette skills to handle inbound and outbound calls effectively
- Create estimates and get prior authorizations for workorders.
- Communicate with customers in a clear and concise manner, both verbally and in writing
- Assist with making hydraulic hose assemblies.
- Assist in managing inventory
Skills:
- Fluent in English, both written and verbal communication skills
- Proficient in Microsoft Office
- Strong customer service skills with the ability to handle various customer inquiries and concerns
- Quickbooks knowledge a plus.
-Ability to multitask.
- Able to maintain accurate records
- Excellent phone etiquette and the ability to handle inbound and outbound calls professionally
- Ability to analyze customer needs and provide appropriate solutions or escalate issues as necessary
This is an excellent opportunity for individuals who are passionate about providing exceptional customer service. If you have the required skills and enjoy working in a fast-paced environment, we would love to hear from you. Apply now to join our team!
Job Type: Full-time
Pay: $33,000.00 - $37,440.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
