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Job Summary
theCoderSchool is looking for an awesome Office Assisant to help oversee our Cerritos/La Palma location! An Office Asst is responsible for everything that happens in the school. You will work with an awesome staff of Code Coaches and coordinators, meet incredible kids and parents, and see smiles coming in and going out the door.
This position rocks because you will:
· Mentor, grow, and hire an awesome staff of Code Coaches
· Meet and relate with parents - many of whom will be techies themselves, who work at some of the best companies and startups in the area
· Best of all, you'll help your community's next generation learn the skills they require in an increasingly technical world.
Responsibilities
The bulk of the responsibilities revolve around managing parents, students, and the overall school operations. As an assistant with a technical background may also be asked to teach lessons but coding knowledge is not a requirement. All staff at the location (typically 10-15 part time employees) will report to the Director. This is a part-time position which requires onsite management during our hours of operations (Mon-Fri 1pm-8pm and Sat 8:30am-3pm) and time at various other hours throughout the day for offsite work. THIS POSITION HAS LOTS OF GROWTH POTENTIAL. The key areas of responsibility are:
1. Day to Day Operations - Scheduling, Customer Service, Parent Management, Billing, and much more. This is often the bulk of responsibilities.
2. Staff Management - Ensuring accountability, checking lesson quality (i.e., student satisfaction)
4. School Vibe – Meeting parents, high fiving kids, starting a community within the school. Our schools are fun and energizing. Whether moving furniture around or holding ping-pong tournaments or decorating for Christmas, we look to the Assistant to make sure the school is cool as can be.
5. Special Events – Coordinating special events such as periodic Coder Fairs or Raspberry Pi nights, or other events, which may be held at various times.
6. What Else? Everything else. If the bathroom needs cleaning or the lights need changing, get your gloves on! If it is part of the success of this school, we'll look to our Asst to drive and get it done.
Experience Required
· Office Asst Exp. 3+ years managing retail, services, or other industries (product, service, or staff) is required. Customer facing experience is required.
· Experience with Kids. Kids experience, particularly teaching or tutoring experience is a big plus.
· Technology. Expertise with basic technology like Email, Microsoft Office, Google Docs, Mac/PC, is required. Knowledge of CRM, billing, scheduling, or other commercial software is a plus. Coding abilities are a plus but NOT required. This is a business and service management position that manages a technical staff.
Skills Required
· Organization. The Asst must be extremely organized and diligent in working with parents, follow processes to a tee, and keep everything well-documented so that others can track the same items. Multi-tasking of many simultaneous tasks is a common job responsibility.
· Detail-Oriented. The Asst must be able to prioritize urgency on items and document with detail.
· Great Communicator. There will be plenty of chatting with parents, and of course patience is a virtue when it comes to kids! You will need to negotiate with unhappy parents from time to time. You must be GREAT at small talk, big talk - all talk!
· Leadership. The Asst needs to be a natural leader, able to manage staff, parents, and students in an effective way. There are lots of growth potential for the right person.
· Coding Knowledge. While we are running a coding school, this is not necessarily a technical position. A basic understanding of technology and coding is very helpful, but not required. However, you must be open to learning new concepts, and able to pick up enough about technology to successfully speak to it, and sell it.
This is a part-time time position that reports to the Center Director. Sound awesome? Shoot us an email with a cover letter and resume!
Job Type: Part-time
Pay: $18.50 - $20.00 per hour
Expected hours: 20 – 30 per week
Schedule:
- Every weekend
- Monday to Friday
Ability to Relocate:
- La Palma, CA 90623: Relocate before starting work (Required)
Work Location: In person
