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Form of workAs an Office Assistant/Receptionist with Trans Ova Genetics, you will be responsible for answering incoming calls and supporting the Client Services team. Additionally, you will help to provide general office and shipping/receiving support within the Boonsboro, MD facility.
Key Responsibilities:
- Welcome on-site visitors, determine nature of business, and announce visitors to appropriate team members.
- Provide support for the client service team by providing new client information packets, various reports, and other client specific documents.
- Retrieve messages from voice mail and forward to appropriate team members.
- Answer incoming phone calls, determine purpose of callers, and forward calls to appropriate team members or departments.
- Assist in the shipping and receiving process. Pulling and handling frozen inventories.
- Answer basic questions for the customer about their animals.
- Answer questions about the organization and provide callers with addresses, directions and other information.
- Create and print fax cover sheets, memos, correspondence, reports, data entry and other documents when necessary.
- Assist with Sales/Marketing promotional materials (information packets, donation certificates, pens, etc.).
- Receive, sort and route mail, and prepare outgoing mail and supplies.
- Assist users with fax and copy machines, retrieve and route incoming faxed.
- Coordinates location shipping and receiving when necessary.
- Daily clean up in conference rooms / common areas / and kitchen (dishwasher).
- Assist the team with any misc. tasks or errands when needed.
Requirements:
- 2 Year Degree preferred
- Equivalent work experience in the agriculture or animal science field is highly desired
- Ability to lift minimum of 25 pounds
- Computer experience in Microsoft Word, Excel, and Outlook
- Must be friendly, dependable, and possess a high degree of professionalism
- Strong organizational and communication skills
- Desire to work in dynamic, fast-paced environment
