Office Assistant

POSITION TITLE: Office Assitant

REPORTS TO: Director of Operations

Seeking motivated individual for customer service position. Growth opportunities available within the company.

PURPOSE OF THE POSITION:

Support the Leadership Team in its efforts to strengthen and grow the business. The Customers Service & Support position shall accomplish this by delivering high quality service and support to Team Members, Customers (prospective & current) and Supervisors. The specific service and support duties are outlined below.

RESPONSIBILITIES:

• Speaking with customers on a daily basis; answering phone calls, emails and other written communications promptly
• Excellent organizational and time management skills
• Needs to be able to problem solve
• Able to take direction from Operations Manager
• Scheduling and confirming customer details clearly
• Keeping track of daily routine and being able to communicate your findings with your team
• Need to be proficient with responding to emails and Word
• Maintain a trusting relationship with customers, coworkers and employer
• Follow-up with customer per guidelines
• Able to work with others to achieve a common goal
• Assist in the cleanliness and maintenance of facilities and vehicles

REQUIRED KNOWLEDGE, SKILLS or ABILITIES:

· Demonstrate team-building experience and/or equivalent combination of relevant education and/or experience

· Excellent verbal and written communication skills

· Proficiency with Microsoft Office, Word, familiarity with Excel is a plus

· Handle phone calls with multiple lines

· Punctuality

· Ability to multi-task and maintain professional deportment at all times

· Ability to identify areas of operational opportunity and propose solution alternatives to the Leadership Team.

· Effective listening skills with customers, team members and supervisors

EXPERIENCE QUALIFICATION:

Required Minimum:

· Exceptional attention to detail

· Strong organizational skills and time management

· Willingness to learn

· Problem solving skills

· 2-3 years of managerial experience

Expected Hours

· This is a part time position with potential for full time opportunities

• Might include some Saturday mornings

COMPENSATION:

· $18.00/hour

· $500 Bonus upon one Successful Year With Company

· Room to Grow within the Company

· Incentives to earn more with proven work ethic

Ideal Movers & Storage is a local, family-owned company that has built its reputation for excellence since 1998. We are looking for detail-oriented, responsible professionals eager to learn in a highly organized office environment and grow with us.

Job Type: Part-time

Pay: $18.00 - $21.00 per hour

Expected hours: 32 – 35 per week

Schedule:

• Monday to Friday

Application Question(s):

• Have you ever been convicted of a crime?

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Required)
• Customer service: 2 years (Required)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Work Location: Multiple locations