Office Assistant

Receptionist Job Description

We are looking for a day, afternoon & evening Receptionist/Office Assistant who is mainly in charge of the day shift, but flexible to take evening hours evening hours as needed, Monday-Friday, 20-30 hours per week to start with. This position can become a full time position if candidate is fully trained and the skill sets are developed. This position also has plenty opportunities to grow into a billing specialist or an administrative role in the future if specialty is developed during the employment, along with pay increases accordingly.

Receptionist Responsibilities:

• Provide excellent customer service; greet clients and visitors with a positive and helpful attitude.
• Answering, forwarding, and screening phone calls in a professional manner.
• Schedule and confirm appointments and update appointment calendars
• Assisting with a variety of administrative tasks, such as helping clients filling out paperwork, copying, filing and maintaining paper or electronic documents and records
• Strictly maintain confidentiality; report to the supervisor regarding to ethical or illegal conduct.
• Basic office janitorial and maintenance responsibilities, such as making clients coffees, dumping trash, vacuuming, cleaning the counters, etc.
• Opening and closing the office.
• Support clinicians, CEO, manager, and other staff in the office by completing assigned tasks within the company policy and job descriptions.

Receptionist Requirements:

• Minimum of Associate’s Degree in related fields are required.
• Bachelor’s Degree, forensics and legal knowledge, and electronic medical record experience strongly preferred
• Efficiency, integrity, and strong organizational skills
• Prior experience as a receptionist, with experiences such as medical scheduling, insurance verification, and preauthorization preferred.
• Daily medical billing; may learn at job
• Professional dress code and manner.
• Good written and verbal communication skills.
• Routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Basic knowledge in Microsoft applications including Word, Excel, and Outlook.
• Some knowledge of medical terminology
• Excellent time management and multi-tasking skills required
• Able to contribute positively as part of a team, helping out with various tasks as required.
• Sufficient ability to exercise independent judgment and decision making
• Responsibilities as assigned.

Job Types: Part-time & possibly Full-time.

Salary: Depending on experiences, competency, expertise, and motivation.

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Application Question(s):

• Will you be willing to pass a drug and criminal background check screening?
• What is your required minimum hourly wages for this position?
• How many hours per week are you looking for?
• Degree/Certificate/License, including transcripts, is required at the time of hiring. Are you able to provide a copy of it?

Education:

• Associate (Required)

Experience:

• Medical or health care setting: 2 years (Preferred)
• Customer Service: 3 years (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Ability to Relocate:

• Moline, IL: Relocate before starting work (Required)

Work Location: In person