Office Assistant

Ace Hardware is looking for a Office Assistant to provide excellent customer service. Candidates with strong communication skills and attention to detail will thrive in our office environment. You will help identify business needs, assist clients with their account needs, and support with cash handling procedures. A positive attitude and a desire to promptly resolve customer issues or complaints will make you successful in this role. The primary responsibilities of the Office Assistant position are to maintain helpful customer service, assist in daily operations in the office, maximize sales and productivity on the sales floor, and resolve situations to the satisfaction of the customer.

Major Responsibilities

· Ensure each customer receives outstanding service

· Ensure all cash drawers balance

· Troubleshoot point of sale problems

· Answer phone calls

· Be able to deal with customers tactfully and pleasantly

· Maintain awareness of all promotions and advertisements

· Perform register sales transaction quickly and accurately in accordance with established cash control procedures and customer service guidelines

· Perform other tasks as assigned from time to time by store management

Minimum Requirements

· Prior experience managing associates and handling cash
· A commitment to service, excellence and customer satisfaction

· Ability to communicate with associates and customers

· Demonstrate strong attention to detail

· Maintain composure while supervising multiple tasks and handling customer complaints

· Solid team player with excellent interpersonal skills with a strong willingness to learn

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person