Office Administrator

Gracious Hospitality Management is first and foremost an outstanding hospitality company that conceptualizes Michelin-starred and James Beard nominated restaurants. We focus on both passion and profitability. We are professionals committed to ensuring exceptional hospitality and service to our customers. GHM has been honored with receiving a Michelin star eight years in a row for its restaurants Piora, Cote Korean Steakhouse & COTE Miami.
We are seeking to hire a dynamic and experienced Office Administrator to oversee and lead our award winning hospitality team at our newest concept COQODAQ.
The Office Administrator is responsible for providing back office operational support to the management team to ensure the administrative success of the business. They assist with accounting and cash reconciliation, hiring and onboarding, payroll, company communications, compliance and permitting, and supplies and ordering functions at the direction of the relevant department heads. They are also responsible for organizing the office and back of house storage areas, and fielding calls and inquiries to the appropriate department, and all other tasks as directed by management.
Benefits:

• $59,000 ~ $70,000 salary per year
• Comprehensive Medical, Dental, and Vision benefits
• Flexible Spending Account/Health Savings Account
• Commuter Benefits

Duties & Responsibilities:

Primary responsibilities include, but are not limited to the following:

• Organizes and maintains the appearance of the office space and all back of house storage areas. Maintains and enforces office rules & guidelines.
• Processes gift card sales and responds to credit card chargebacks.
• Issues employee locker assignments and audits the locker records monthly. Organizes quarterly locker clean outs.
• Creates donation certificates at the direction of the GM.
• Maintains office supply inventory and reordering.
• Performs monthly audit of company permits to ensure restaurant permits are up to date, and fire safety and ansul inspections. Reports upcoming expirations and issues to the General Manager and Chef de Cuisine.
• Organizes staff enrichment programs, employee bonus benefits, and team outings.
• Assists in employee recruitment by posting ads, performing resume and phone screens, and scheduling interviews with department heads.
• Hires and onboards new employees including sending welcome letters, completing ADP onboarding and onsite paperwork, and distributing training documents.
• Administers all new hire set ups across all employee company profiles.
• Processes terminations through ADP and issues separation letters. Ensures the employee is removed from all systems per the offboarding checklist.
• Organizes, files, digitalizes, and maintains all employee documents and files in coordination with Human Resources.
• Issues employment letters and processes unemployment claims and workers compensation claims in coordination with Human Resources.
• Assists with payroll administration and benefits enrollment. Organizes records of benefits participation, personnel transactions such as hires, promotions, transfers, and performance reviews.
• Performs regular audits at the direction of Human Resources to ensure that the property is in compliance with all federal and state laws, and I9 compliance.
• Processes employee information changes such as pay rates, employment status, and employee personal information.
• Creates daily payroll reports and audits hourly time cards, schedules, and end of the night shift report for payroll accuracy.
• Creates payroll reports i.e overtime reports, worked hours, and spread of hours for management.
• Records and processes all employee reimbursements/receipts at the approval of Finance.
• Assists with additional tasks as dictated by the management team.

Essential Functions

• Knowledge of Cote brand, culture, and product.
• Fluent in written and spoken English.
• Must be reachable by email and able to communicate via phone as well.
• Polished personal presentation; Grooming meets company standards outlined in the Employee Handbook.
• Familiarity with restaurant management software such as point of sales, reservations management, inventory management, and Microsoft Word, PowerPoint, and Excel.
• Communicates information effectively and efficiently.
• Knowledge of workplace safety procedures, employment laws, and laws against sexual harassment
• Excellent organizational skills
• Demonstrates positive leadership characteristics, which inspires team members to meet and exceed standards.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.

Preferred Qualifications

• One year of experience using ADP WorkforceNow.
• One year of proven administrative experience.

COQODAQ fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history), or any other legally protected status.

Applicants requiring a reasonable accommodation to perform the essential functions of the job should contact the Human Resources department at hr@coqodaq.com.