Address
Form of workThe National Credit Analyst is responsible for enforcing Credit and Collections policies and procedures as directed by the Director of Credit/Collections and the Credit Manager. This position will manage collections for 200+ National Accounts in order to minimize loss to the company incurred with past due and charged off accounts. This role also provides excellent customer service and support to the sales and field team as part of the National Credit Department phone queue.
ESSENTIAL JOB FUNCTIONS
Enforce credit policy with customers and initiate appropriate collections action as required.
Keep Director of Credit/Collections and Credit Manager informed of exceptions to our credit policy as appropriate.
Advise and assist sales and field teams with their collections efforts to ensure all options are considered.
Ability to analyze and make independent decisions on customer accounts as a group, while maintaining accountability and credit and collections best practices.
SKILLS/EDUCATION/EXPERIENCE
Required:
High School diploma or equivalent (GED)
Excellent communication and customer service skills
Ability prioritize projects and work independently with a minimum amount of supervision
Ability to enforce corporate credit policy with sales and field teams and give constructive criticism
Prior collection experience including contact and negotiating payment arrangements with customers Proficiency with basic functions of Windows applications including Word, Excel, Internet Explorer and Mozilla
Ability to multi-task in a fast paced office environment
Desired:
Account balance reconciliation experience
Knowledge of O'Reilly store operations
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
