Address
Form of work
SalaryFront Desk Agent
Duties:
- Greet and check-in guests in a friendly and professional manner
- Answer phone calls and provide information to guests
- Assist guests with inquiries, requests, and complaints
- Handle guest check-outs and process payments
- Maintain accurate records of guest interactions and transactions
- Operate phone systems and transfer calls to appropriate departments
- Provide excellent customer service and ensure guest satisfaction
- Assist with guest relations and resolve any issues or concerns
Requirements:
- Previous experience in a customer service role is preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work independently and as part of a team
- Proficient in using computer systems and software applications
- Attention to detail and accuracy in handling guest information
- Flexibility to work night shifts, weekends, and holidays
If you are a friendly, customer-oriented individual with a passion for providing exceptional service, we would love to hear from you. Join our team as a Front Desk Clerk/Night Auditor and contribute to creating a positive guest experience.
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.
Job Types: Full-time, Part-time
Pay: $13.00 - $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Morning shift
- Nights as needed
- Weekends only
Work setting:
- In-person
Work Location: In person
