Medical Receptionist

Family Foot and Ankle Clinic is a private practice Podiatry Clinic serving 7 locations in Wisconsin. We are seeking a friendly and outgoing Medical Receptionist for our Weston Location. This position plays a key role in providing exceptional service to our patients by effectively managing a high customer flow environment and ensuring the utmost positive experience for all patients as they enter our clinic.

As a small, close knit group, we provide an environment focused on team-work where our individual talents help contribute to the growing success of our company. Our goal is not only to take care of our patients, but our valued staff as well! Come work for a well-respected organization, serving the community that you care about!

Hours: Full-time, Monday -Friday, no Holidays or weekends! We would consider flexibility with the schedule between 32-40 hours.

Receptionist Responsibilities:
- Greet and check-in patients in a friendly and professional manner
- Schedule and confirm appointments using medical scheduling software
- Collect and update patient information, including medical history and insurance details
- Answer phone calls for all locations, respond to inquiries, and direct calls to appropriate staff members
- Assist with patient registration and intake processes
- Verify insurance coverage and obtain necessary authorizations
- Assist on scheduling referrals and making reminder phone calls for all locations
- Maintain patient confidentiality and adhere to HIPAA regulations
- Manage patient flow and ensure efficient operation of the front desk area
- Coordinate with medical staff to ensure smooth patient care transitions

Receptionist Knowledge & Requirements:
- Previous experience as a Medical Receptionist or in a similar role is preferred
-Independent problem solving ability
- Proficiency in using electronic medical record (EMR) systems a plus
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent verbal and written communication skills
- High attention to detail and accuracy in data entry and record keeping
- Ability to handle sensitive information with confidentiality and professionalism
- Customer service-oriented mindset with a friendly and approachable demeanor

- Willing to cross-train in patient care would be beneficial

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Schedule:

• Monday to Friday
• No weekends

Work Location: In person