James River Dermatology is seeking a warm, energetic, extroverted team player with excellent attention to detail for a full time position in our Mechanicsville office. Prior medical experience is helpful but not necessary. Good typing, computer skills and a background in customer service is strongly desired. Candidates are required to complete a typing assessment for consideration.
Job Description:
* Greet guests warmly as they arrive
* Manage the registration process
* Ask for identification and ensure that the provided credentials are accurate
* Facilitate guest check-ins and check-outs appropriately and efficiently
* Actively seek to optimize the patients' and guests' experience
* Schedule appointments in person and by telephone
* Comfort and connect with patients and their guests by being sensitive to their anxieties and needs;
* Communicate clearly and frequently with coworkers to enhance cohesion of the entire team
* Maintaining a clean, tidy and orderly reception area
* Input documents and information into the electronic medical record
* Maintain patient accounts/records by obtaining, recording, and updating personal and financial information with high degree of accuracy
* Answer and route calls, provide appropriate information about the practice and its providers.
*Verify patient insurance using computer system.
* Successful candidate should be professional, punctual, reliable and accountable for quality of their work; be warm, kind and friendly yet efficient and comfortable working as part of a team in a fast-paced environment
Pay commensurate with experience.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Medical Receptionist: 1 year (Required)
- customer service: 1 year (Required)
Work Location: In person