Medical Front Desk Receptionist And Technician

Introduction

We are part of a network of offices that provide eye examinations for Costco Warehouses in Virginia. Our Manassas location is open Tuesday through Friday 10 am to 6 pm and Saturdays 9:30 am to 4 pm, with a 1 hour lunch break between 1 - 2 pm each day. Our team consists of one Optometrist and one other staff member at any given time.

Job Description

This open position is hybrid: Front Deskand Technician Assistant. Candidates will be handling all duties before and after the patient sees the doctor. See "Duties" and "Qualifications for more details.

We are looking for a part time candidates for Fridays and some Saturdays, however this is not set in stone. Please feel free to request certain days on/off.

Candidates will need to multitask effectively and professionally in a small office space. Good math skills are required for checking out patients and taking payment. Ability to use and adapt to online scheduling software and Gmail is also a must.

Applicants with or without experience in the eyecare field will need to provide references for verification.

Duties
- Greet and welcome visitors in a professional and friendly manner
- Answer phone calls, collecting patient information
- Schedule appointments and manage the patient roster

- Verify insurances benefits, submit insurance claims and verify payments

- Work-up patients, using office equipment and other technology

- Assist patients learn how to insert and remove contact lenses.

- Checking out patients and taking payment
- Assist with administrative tasks such as data entry, filing, and photocopying
- Maintain a clean and organized reception area
- Handle incoming and outgoing mail and packages
- Provide general administrative support to staff as needed

Qualifications
- Previous experience as a Front Desk Receptionist or in a similar role preferred
- Familiarity with phone systems and office equipment
- Knowledge of medical office procedures is a plus
- Strong organizational skills and attention to detail
- Proficient in computerized systems, including data entry and using Google Suite
- Excellent verbal and written communication skills
- Ability to multitask and prioritize tasks effectively
- Professional demeanor and appearance, especially under pressure

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Vision insurance

Medical specialties:

• Ophthalmology

Schedule:

• 8 hour shift
• Rotating weekends

Application Question(s):

• Please tell us about yourself, and how your experiences and skills can help our medical office?
• What separates a great business and staff from an average office and staff?
• What is the best way to handle a customer or patient who is not happy with their experience.
• What is your ideal job or career?
• What is your availability schedule? Please list the days of the week and the hours you will be available for each day.

Ability to Relocate:

• Manassas, VA 20109: Relocate before starting work (Required)

Work Location: In person